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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 7,349 reviews
  • Rated 5 out of 5 stars

    Indoor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made our indoor camera work. Great job. Had to do a round about because of preexisting Nest thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NOW I have SOUND again!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the sound back on my computer. Had previously taken it elsewhere and was told it was fixed until I got home and found NO sound (what I had taken it in for).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My in home tech knew what he was doing and tried every option to resolve my issues. i did have to take my pc into the store for further recovery. They also did a great job to restore my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No printer operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent got my printer to function in a few minutes. I am very pleased by the excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tyler did an excellent job connecting my printer, laptop and Outlook 365. He is Highly Recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad checked out our orib internet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with our Orib internet. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was effective and responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was very responsive, attended to questions with patient answers. Followed up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed TV succesfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delightful and very informative young lady installed the TV and made sure everything was set up to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In store technical assistanced

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to spend ample time with me with a variety of issues I had with my laptop. They answered all of my questions and provided me with items of interest I had not known.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keith scheduled my appointment. Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith was so pleasant and helpful at scheduling my service appointment on the January 31 Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad serviced my computers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was hard to fine. I was lucky to fine it here. Great product and good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    in house service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped me fix my computor to satisfaction finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent,,.............................,...........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek performance checkup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional arrived on time knew what he was doing with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Called before he arrived, was knowledgeable and patient with our questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Update of equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was pleasant and patient. He did a equipment check and updated systems . I had two computers and a printer that needed attention. He also explained different services that were included in my membership contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome does not cover it. Bought a computer that had a ton of problems. All were taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instant Fix to Our Non-Working Computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple fix for two computers that stopped working: new battery in the keyboard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to house. The gentleman was awesome! Came in time. Was polite. Did a great job! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Creative problem solving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent resolved my computer and printer problems

    I would recommend this to a friend
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