Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 7,356 reviews
Rated 5 out of 5 stars
Excellent work by Geek squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad did an excellent job in mounting & setting up my new LG Oled TV & Sonos sound bar.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed my EERO Wi-Fi system.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent replaced my EERO pods and made sure there is good Wi-Fi signal throughout the house.
I would recommend this to a friend
Rated 5 out of 5 stars
Wonderful help!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful help! Arrived on time and determined the problem very quickly.
I would recommend this to a friend
Rated 4 out of 5 stars
Update of equipment
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent was pleasant and patient. He did a equipment check and updated systems . I had two computers and a printer that needed attention. He also explained different services that were included in my membership contract.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Geek Squaad Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Hector was very efficient in setting up my new Lenovo 7i. He loaded Windows 10, moved all my data, and setup my printing/scanning capability.
I would recommend this to a friend
Rated 5 out of 5 stars
Typical excellent service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Typical excellent service. Team was quick to help and resolved the issues.
I would recommend this to a friend
Rated 5 out of 5 stars
Happy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The crew solved the problem in an efficient manor, keeping me informed along the way. I was impressed by their professionalism.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad reviewed our old desk top and advised u
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After our desktop computer was affected by a power surge during a storm, we were unsure if it could be repaired. Geek squad evaluated and advised on purchasing a new one.
I would recommend this to a friend
Rated 5 out of 5 stars
Music connection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Chris did a great job fixing my music connection issue
I would recommend this to a friend
Rated 5 out of 5 stars
AWESOME!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
THE GEEK SQUARD THAT CAME TO MY HOUSE TO INSTALL MY NEW TV, VCR, AND DESKTOP COMPUTER DID AN EXCELLENT JOB! NO PROBLEMS AT ALL = "A+"
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad is the Best
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They installed a different keyboard and mouse. Thank you.
The keyboard and mouse work great.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad assistance
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Updated all computers, moved printer & put on line. Provided instruction on operation of various programs, set up e-mail on mybtablet
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad helped with poor internet connection.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent evaluated our internet connection and made suggestions for eliminating devices connected to get better and more consistent service.
I would recommend this to a friend
Rated 5 out of 5 stars
No printer operation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent got my printer to function in a few minutes.
I am very pleased by the excellent service.
I would recommend this to a friend
Rated 5 out of 5 stars
New computer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was able to transfer most of my files from my old computer to the new one.
I would recommend this to a friend
Rated 5 out of 5 stars
corrected things i had screwed up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
he did a fantastic job of rebooting and correcting the direction of my computer.
I would recommend this to a friend
Rated 5 out of 5 stars
Keith scheduled my appointment. Thanks
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Keith was so pleasant and helpful at scheduling my service appointment on the January 31
Thank you
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent work at a fair price.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Michael installed my new Best Buy keyboard and mouse, eliminated unneeded cookies, aps, etc. Answered all of my questions and added email to my phone.
I would recommend this to a friend
Rated 5 out of 5 stars
Definitely worthwhile
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This reviewer received promo considerations or sweepstakes entry for writing a review.
For those of sometimes known as “digital immigrants” the geek squad will save time, reduce stress and resolve what usually turn out to simple issues - for them.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad was awesome
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad came to house. The gentleman was awesome! Came in time. Was polite. Did a great job! Highly recommend