Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 7,356 reviews
Rated 5 out of 5 stars
Great Assistance and Tech Advice
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent, Benjamin Fritz, worked very hard to set up and streamline my system. He spent a long time and addressed all my concerns.
I would recommend this to a friend
Rated 5 out of 5 stars
The Leading the Computer Blind successfully!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Tech was very knowledgeable about our computer issues!Leading
I would recommend this to a friend
Rated 5 out of 5 stars
Connecting Roomba to wifi
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was unable to connect my new IRobot Roomba to my Wi-Fi to set up. I was trying to make the app work on my smartphone
I would recommend this to a friend
Rated 5 out of 5 stars
Mrs.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love GeekSquad…
Very happy with the service. He was prompt, and courteous and fixed the problem with our wi-fi.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek fixed my computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek fixed my email and printer issues. It was the result of a new computer and programs and AOL and Canon had not updated drivers.
I would recommend this to a friend
Rated 5 out of 5 stars
GEEK troubleshooting
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Out of data issue SETH handled issue awesomely. Seth and Cody r just great GEEKS.
I would recommend this to a friend
Rated 5 out of 5 stars
computer repair at home
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the agent checked my computer, said it was good and should not give me any trouble
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad is Awesome!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent repaired my computer.He was courteous and mindful as soon as I opened the front door. He answered all of my questions and offered suggestions.
I would recommend this to a friend
Rated 5 out of 5 stars
Agent Assistance
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent checked out my computer and answered all of my questions. He was also friendly and very professional.
I would recommend this to a friend
Rated 5 out of 5 stars
A Great Resource
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad staff is experienced and very helpful in addressing my concerns.
I would recommend this to a friend
Rated 5 out of 5 stars
Backing up my computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Solved me problem with backup and answered a lot of question about my computer
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad serviced my computers.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This item was hard to fine. I was lucky to fine it here. Great product and good price.
I would recommend this to a friend
Rated 5 out of 5 stars
Amazing service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome does not cover it. Bought a computer that had a ton of problems. All were taken care of.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer monitor
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fixed computer monitor which wouldn’t get out of safe mone
I would recommend this to a friend
Rated 5 out of 5 stars
computer repair
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My computer off. Unable to bring up. Geek squad had it up and running in less than 5-10 minutes. Great job as always.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad was effective and responsive
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Matt was very responsive, attended to questions with patient answers. Followed up
I would recommend this to a friend
Pros mentioned:
Service
Rated 4 out of 5 stars
Good service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good service overall. Helpful and informative. Thank you.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer Issue
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Scheduling a service call was easy. Our geek squad tech, understood our situation, he didnt make you feel like we should of known how to fix it.
I would recommend this to a friend
Rated 5 out of 5 stars
The man who came was very helpful.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My laptop wasn't working right. The man who came fixed the problem. When he was through the laptop was back to normal. I enjoyed visiting with him while he was working.
I would recommend this to a friend
Rated 5 out of 5 stars
REPEATED "LOSS" OF PASSWORD
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This reviewer received promo considerations or sweepstakes entry for writing a review.
THE REPRESENTATIVELISTENED TO "THE DETAILS" OF THE PROBLEM, ANDSUGGESTED AN "IN-STORE" EVAVALUATION OF AN ONGOING LSS OF PASSWORD PROBLEM !