Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 7,356 reviews
Rated 5 out of 5 stars
Great service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great job. Called before he arrived, was knowledgeable and patient with our questions.
I would recommend this to a friend
Rated 5 out of 5 stars
helped install printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the tech was friendly and nice.he explained everything to me.but the fee of $100.00 is a bit much.
I would recommend this to a friend
Rated 5 out of 5 stars
On 2 computers had malware to remove.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Were very polite and didn't make us feel stupid. Were both in our 80s so yes, We are computer slow HA
I would recommend this to a friend
Rated 5 out of 5 stars
Great work!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent worked on my printer and quickly found the problem. She also updated my computer.
I would recommend this to a friend
Rated 5 out of 5 stars
Instant Fix to Our Non-Working Computers
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple fix for two computers that stopped working: new battery in the keyboard!
I would recommend this to a friend
Rated 5 out of 5 stars
Greek Squad worked on my computer.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents had to load iTunes on my computer! I was having trouble getting it to load! My IPad was locked so they finally got it unlocked! They did an excellent job.!
I would recommend this to a friend
Rated 5 out of 5 stars
Computer help.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
José helped me with getting my new computer set up, especially with my pictures. I also needed help with navigating windows 11.
I would recommend this to a friend
Rated 5 out of 5 stars
geek squad very knowledgable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am planning to purchase a new laptop computer from my 2002 tower.
I spent some time with the Geek squad agent in Tinley park who answered a lot of questions
I would recommend this to a friend
Rated 5 out of 5 stars
Good service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They came in and analyzed my problems and recommended a fix
I would recommend this to a friend
Rated 5 out of 5 stars
Tech Support
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent answered questions about my computer and connection to my new DVD player. He hooked it up for me.
I would recommend this to a friend
Rated 5 out of 5 stars
New laptop wouldn't print in color
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This reviewer received promo considerations or sweepstakes entry for writing a review.
A problem with printing in color from internet to my printer. In no tme the Geek Squad figured out the problem and fixed it;
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad configured my new computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was very pleased that all my files and applications were transferred to the new computer. They went out of their way to accomplish this.
I would recommend this to a friend
Rated 5 out of 5 stars
geek squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My Geek squad agent,Brian Sutton, always does an amazing job.
He cleans up my computer and puts me at ease knowing there are no longer any problems.
I would recommend this to a friend
Rated 5 out of 5 stars
The definition of a pro.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent new exactly what to do , and loaded my printer on my laptop in 60 sevcond
I would recommend this to a friend
Rated 5 out of 5 stars
Geek performance checkup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very professional arrived on time knew what he was doing with my computer
I would recommend this to a friend
Rated 5 out of 5 stars
Desktop computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They fixed my desktop computer and made sure everything was updated. They were on time and very efficient
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad customer for ever.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I call upon them every time I have an issue. And they get us up and running again and again.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed TV headphones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Knew exactly what he was doing, completed the task in minutes. He installed new headphones on an old system.
I would recommend this to a friend
Rated 5 out of 5 stars
Excelllent!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent who helped me was so pleasant and explained everything she was doing. She gave me excellent advice. I look forward to working with Geek Squad staff again.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad checked my computer over well.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to know if my online purchases were safe or if was being hacked and he found no problems!