Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 7,356 reviews
Rated 5 out of 5 stars
Great service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad techie (Tyler) did some repairs, and found some files that were lost.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My Geek Squad service man gets it right the first time, quickly!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad fixed my printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything is working fine now. Joseph is a fantastic agent!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad technician
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was very knowledgeable and well skilled at his job.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad install my printer quickly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
it was great , the tech was very knowledgeable and patiently answered my questions
I would recommend this to a friend
Rated 5 out of 5 stars
Surround sound proper hook up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent hooked up my sound system properly so i would have sound using all my apps and eliminated wires going every where
I would recommend this to a friend
Rated 5 out of 5 stars
Issue redolved
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had trouble understanding 2nd agent.
Called a second time.
Issue resolved.
I would recommend this to a friend
Rated 5 out of 5 stars
Great customized service!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Our agent answered all of our questions, fixed the problem we called about and was very polite and helpful. Thanks. I think his name was Chad.
I would recommend this to a friend
Rated 5 out of 5 stars
Laptop and printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Techs are the best. I would not go to any one else to take care of my computer, laptop, etc.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome technical service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Justin was awesome in resolving our issue. It took time and extra effort to understand our need and resolved the issue. I completely recommend protection support based on my experience!
I would recommend this to a friend
Rated 5 out of 5 stars
Creative problem solving
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Agent resolved my computer and printer problems
I would recommend this to a friend
Rated 5 out of 5 stars
Done promptly.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
He diagnosed the problem and returned with and installed the proper equipment.
I would recommend this to a friend
Rated 5 out of 5 stars
Very efficient and knowledgeable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
He fixed the problems very quickly and showed me how to prevent them in the future.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent was fantastic! Went above and beyond! Was able to solve all my issues!
I would recommend this to a friend
Rated 5 out of 5 stars
Computer problems, music download
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent member of the Geek Squad solved my problem.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer Fixws
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Tech was excellent solving all my computer needs. Polite, friendly and very helpful
I would recommend this to a friend
Rated 5 out of 5 stars
Job well done!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Outstanding service. They answered every question I had regarding my product.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer Installation and Problem solving
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Installed the new computer, connected it to the printer and everything works well.
I would recommend this to a friend
Rated 5 out of 5 stars
Ring Security system
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bryan was terrific, competent, personable, very thorough.