Customer Ratings & Reviews

Scheduling a service call was easy. Our geek squad tech, understood our situation, he didnt make you feel like we should of known how to fix it.

Tremedous home support by excellant agent of the squad.

These guys are great. All well trained and informed on these products

THE REPRESENTATIVELISTENED TO "THE DETAILS" OF THE PROBLEM, ANDSUGGESTED AN "IN-STORE" EVAVALUATION OF AN ONGOING LSS OF PASSWORD PROBLEM !

José helped me with getting my new computer set up, especially with my pictures. I also needed help with navigating windows 11.

A problem with printing in color from internet to my printer. In no tme the Geek Squad figured out the problem and fixed it;

awesomeawesomeawesomeawesomeawesome111111111111111

He fixed the problems very quickly and showed me how to prevent them in the future.

Geek squad service was outstanding. They provided in service for my new computer and fixed some apps. very knowledgeable and friendly.

Patient and so helpful! Excellent customer service.

Installed the new computer, connected it to the printer and everything works well.

The GEEKS in El Cajon Best Buy are the best! We hope they keep the team together.

I wasn't at all please with tech in not explaining why he could not fix my computer and recommended a new computer for me without explaining the different functions to me. It appeared he just wanted to make a sell right then. I told him I needed to discuss it with my daughter that evening and would let him know the next day. After discussing over with my daughter we had several questions about the computer before our final decision. I placed a call to him the next day and text him with no response. I texted him again a couple of days later and he replied through text that he would give me a call back once he leave his appointment. It's been almost a month and I haven't heard from him. I'm ready to purchase the computer but having doubts with the services I have received with the tech and the company for not following up with their customers. I will call the office tomorrow to express my concerns.

Geek visit to home for computer repair. Arrived on time snd repair was made quickly. Took time to explain my issue.

Linked all my devices and reccommended a product to increase internet speed.

I was very pleased that all my files and applications were transferred to the new computer. They went out of their way to accomplish this.

The Techs are the best. I would not go to any one else to take care of my computer, laptop, etc.

I can't say enough about the professionalism shown throughout the entire process of mounting and setting up all 3 of our tvs.

My laptop wasn't working right. The man who came fixed the problem. When he was through the laptop was back to normal. I enjoyed visiting with him while he was working.

The problem was diagnosed as a cable company issue. The team was professional, courteous and did a great job!