Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 7,356 reviews
Rated 5 out of 5 stars
on time and efficient
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the agents recoded my universal remote for the TV and once again were so pleasant, patient with me, and courteous
I would recommend this to a friend
Rated 5 out of 5 stars
Installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad agent was very knowledgeable and made in installation in a few minutes.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent job very courteous and very knowledgeabl
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Mario is an excellent worker & knows his job very well. Hopefully he's there for a long time with your company because he is an asset.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer questions
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The young man was very helpful. Our problems seem to be resolved. He was courteous, helpful and followed all protocol for an in home visit!
I would recommend this to a friend
Rated 5 out of 5 stars
Home setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had my home devices set up. Very great service. Geek Squad person was very good
I would recommend this to a friend
Rated 5 out of 5 stars
Good Job Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent was helpful and friendly. I explained my problem and he addressed it.
I would recommend this to a friend
Rated 4 out of 5 stars
n/ax
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Tech spent close to 2 hours trying to fix the problem but was unable to - nor lack of trying. She went above and beyond trying and helped me prepare to take the computer in to the store.
I would recommend this to a friend
Rated 5 out of 5 stars
No installations at this visit
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent Lewicki was on time, professional, most helpful and corrected my problem. I plan to renew my Geek Squad Service Contract for another year.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad helped set up new laptop and big screen
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent helped set up my new laptop, big screen and answer many questions I had about Windows 11.
I would recommend this to a friend
Rated 5 out of 5 stars
Quick installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents installed my dvd player. The cables were short, but they did it.
I would recommend this to a friend
Rated 5 out of 5 stars
LG app help
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Helped me get my new LG washer attached to my LG app.
I would recommend this to a friend
Rated 5 out of 5 stars
worked on my computer and gmail issues
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This reviewer received promo considerations or sweepstakes entry for writing a review.
agent solved some of my issues in home but I will need a little more assistance later on
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service. Good value for the money. I always renew my subscription.
I would recommend this to a friend
Rated 5 out of 5 stars
Great support
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This reviewer received promo considerations or sweepstakes entry for writing a review.
You are all great you were in and out in ten minutes, thanks again for the great Tech support.
I would recommend this to a friend
Rated 5 out of 5 stars
Great experience!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Agents had the TV working and deleted the channels I wanted deleted.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad set up printer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent did a great job quickly and had the printer working correctly in no time
I would recommend this to a friend
Rated 5 out of 5 stars
Installed virus protection and mesh net
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Andrew was efficient and an excellent communicator,
Everything works perfectly.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad fixed our printing problem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was very thorough in fixing our printing problem and explained our options for improving our capabilities.
I would recommend this to a friend
Rated 5 out of 5 stars
The Geek squad knew exactly what to do .
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent is very knowlegible , knew my printer needed
a simple tune up .
I would recommend this to a friend
Rated 5 out of 5 stars
Quick repair my computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents who fix my computer did great job helping me thank you!