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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 7,349 reviews
  • Rated 5 out of 5 stars

    The Geek squad knew exactly what to do .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent is very knowlegible , knew my printer needed a simple tune up .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House call saved me hours of driving.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some problems with data transfer from my dead laptop, but got a house call and all is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job resolving my problems with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Signed up for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a long time customer and WILL REMAIN SO! Apple ipad, Samsung smart TV, Panasonic- you got it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad solved my problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek assistance on my phone and I Pad. He was extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer now working well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    coddy did an excellant job od fixing our computer. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremy was a genius! Fixed my computer, printer, thermostat and fixed all my internet problems. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed a problem with my Mac

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and solved my problem with suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed virus protection and mesh net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was efficient and an excellent communicator, Everything works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my printer working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected printer to my outdated computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my new printer installed/& working

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad got my new printer working well & with device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent understood what I needed and was able to do it over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rene did an outstanding job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utilizing both my Desktop PC and LG TV coordinated the ability to use the Xfinity remote to access both services by programming them to work with the Input button on the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job quickly and had the printer working correctly in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TTA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Support so far has been a great svc for me- They set up appt. Call- follow up after the svc to make sure everything was still working and guarantee the work for 90 days.. Like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer home service management.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good and understanding service. good customer support. explains every detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked on my computer and gmail issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent solved some of my issues in home but I will need a little more assistance later on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Restoring sound to my laptop is running faster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at GEEKSQUAD did an excellent job in restoring my Laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric Griego, as has been my prior experience, provided the necessary "clean up" and provided great advice on not using any driver updates other than provided by the computer being used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD WORKED ON MY PHONE AND COMPUTER>

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TECH fixed the login on my phone and recovered my emails on my computer.

    I would recommend this to a friend
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