Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7356 reviews
(7,356 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent troubleshooted my desktop to provide internet access
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 3 out of 5 stars
Geek Squad rep at my home installed computer OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Store sales associate was helpful for ordering but did not explain user friendly vs user non-friendly printers . My Geek Squad rep who installed my printer at my home was more helpful
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Geek Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came out to our home as requested. He was on-time, courteous, knowledgeable and had our computer updated and fixed within less than an hour.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Helped with my printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly professional service with at home help with my printer.
I would recommend this to a friendRated 4 out of 5 stars
Good information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They agent was timely and very helpful, but was unable to complete because some wiring was needed.... I'll call again when the wiring is complete
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Josh is always honest and reliable! Every time we get Josh we feel great about the service we got. We always look forward to working with him!
I would recommend this to a friendRated 5 out of 5 stars
Computer reset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent reset my computer and initiated the download of my files from carbonite. And gave me advice as to eliminating duplicate files.
I would recommend this to a friendRated 5 out of 5 stars
computer home service management.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good and understanding service. good customer support. explains every detail.
I would recommend this to a friendRated 5 out of 5 stars
Great deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, tech was great would use service again
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent understood what I needed and was able to do it over the phone.
I would recommend this to a friendRated 5 out of 5 stars
Real Pros
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We rely on the Geek Squad to help us with our technical issues. While I'm fairly tech savvy, I know my limits. When I need a professional I always call the Geek Squad.
I would recommend this to a friendRated 4 out of 5 stars
Printer linked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent had to link my new printer/copier to the internet. First time did not stick so had a second visit which seems to be working. Thanks
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set my smart clock up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents loaded my software for my smart clock. Tested it and showed me how to use it. Excellent service.
I would recommend this to a friendRated 5 out of 5 stars
Tv. Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Installer Outstanding workmanship. Very satisfied
I would recommend this to a friendRated 5 out of 5 stars
Geek SQUAD WORKED ON MY PHONE AND COMPUTER>
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TECH fixed the login on my phone and recovered my emails on my computer.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job resolving my problems with my computer.
I would recommend this to a friendRated 5 out of 5 stars
computer problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was the best. Josh always does an excellent job. Five stars for Josh.
I would recommend this to a friendRated 5 out of 5 stars
Sonjoy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent answered all my questions and addressed all my concerns.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad solved my problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek assistance on my phone and I Pad. He was extremely helpful
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad computer fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jeff was great to work with and fix all my computer issues!
I would recommend this to a friend
