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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7356 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 7,356 reviews
  • Rated 5 out of 5 stars

    The agents scheduled an agreeable delivery date.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to find the item I wanted and get it ordered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arlo cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent reset, calibrated existing Arlo cameras and explaining what was wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect work on comuter set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Uriah did excellent work with computer set up and explanations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gooood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gooooooooooooooooooooooooooooooooooooooooooooood service s loveky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my new tablet to the printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time for the service. The agent had my tablet connected to the printer in a short period of time. Printer works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new TV is getting better, but some of the programs I needed to have moved to the new computer were not moved!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody, as usual, was just excellant. We offered our guest bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer is now in good health.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a computer user, when I have issues I call GEEK SQUAD for help, I have never been disappointed with the quality of my GEEK SQUAD agents ability to repair my unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup a new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike my agent is great! He did everything I needed plus more. Skilled experience, great customer support & pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected it to all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixing iCloud

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark had to re-download iCloud to be able to view them on my laptop. He did a great job of fixing my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yea for geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous. Everything fixed. So happy Comcast couldn’t fix anything and geek squad is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    appreciate service as needed and that the service was done at the time specified

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed computer issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful and friendly and answered the questions we needed answered and fixed the computer issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua was excellent, very knowledgeable and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Password possibilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a total tech come to my home to help me with managing passwords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rbot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very friendly abd happy to help with our issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent was great! Sonny knows what he’s.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with my agent. Everything was done perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent repaired my computer and updated programs and changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great expertise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent analyzed my old phone (unrepairable) and installed a new answering machine for me. Thanks!

    I would recommend this to a friend
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