Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 7,356 reviews
Rated 5 out of 5 stars
TV mounted quickly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
agent solved my printer problem and mounted my TV on my wall as requested
I would recommend this to a friend
Rated 5 out of 5 stars
GREAT!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Always top notch service by Josh Oxner who has serviced our IT equipment for about the last five years.
I would recommend this to a friend
Rated 5 out of 5 stars
new printer and scanner
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent set up our new printer and showed me how to scan from my blue tooth on my phone. He was very helpful and proffesional.
I would recommend this to a friend
Rated 5 out of 5 stars
Tech reviewed my computer problems.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Tech checked my computer and reviewed internet speed.
Gave me good advice on what to do.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad technician
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They solved my problem I was satisfied geek squad alarm system
I would recommend this to a friend
Rated 5 out of 5 stars
Professional and what I asked for
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent (Joe) helped me with all the questions I had
I would recommend this to a friend
Rated 5 out of 5 stars
Quick computer repair
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent fixed my computer issues quickly. He reset all my updates.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad did a great job!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad guy was very knowledgeable and helped us with multiple things. Would highly recommend!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek help
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Tyler was very professional and knowledgeable. Got our electronics up and running.
I would recommend this to a friend
Rated 5 out of 5 stars
Service completed properly in short time.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent attached my new laptop to printer and wi-fi.
I would recommend this to a friend
Rated 5 out of 5 stars
Inhomeservice
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I always keep in home service because if there is ever a problem they come and fix it.
I would recommend this to a friend
Rated 5 out of 5 stars
Resolved email access issue
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Home visit and necessary phone contact follow-up completely resolved issue and created a more user-friendly and updated email applicqation.
I would recommend this to a friend
Rated 5 out of 5 stars
Great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great service. Nothing more to say. Why "minimum 50 Characters"????
I would recommend this to a friend
Rated 5 out of 5 stars
They are super heros!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The team was terrific, knew their job and performed above expectations. I could not have asked for more.
I would recommend this to a friend
Rated 5 out of 5 stars
GREAT COMPANY
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The represented is very polite and knowledgeable. I have an issue I would request the same agen.
Thank you,
Emilio Mourlot
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
EXCELLENT SERVICE!!!
Your Representative Francisco was KNOWLEDGABLE and very HELPFUL!!!
I would recommend this to a friend
Rated 5 out of 5 stars
they fixed the remote
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent adjusted the remote so it works now. The contact had come loose
I would recommend this to a friend
Rated 5 out of 5 stars
Set up 3 TVs
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This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best service visits I've ever had. Terrific! Showed me a better smarter way to take advantage of my smart TV.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad got my network working
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad came here and found a bad cable and now it works fine.
I would recommend this to a friend
Rated 5 out of 5 stars
Knowledgeable and Clear Instruction
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This reviewer received promo considerations or sweepstakes entry for writing a review.
David did a great job. He helped me with my concerns. His approach made me renew my geek service.