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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 7,349 reviews

  • All our tech issues resolved in one visit.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real IT expert helped us fix various technology issues all in one visit.

    I would recommend this to a friend

  • Geek squad fixed my computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard was very helpful. my computer was locking up and he stopped it. He was very pleasant and professional.

    I would recommend this to a friend

  • Printer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable about setting up printers explained everything and how it works very happy

    I would recommend this to a friend

  • Service-2 items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did work hard to solve 2 problems. He really did a good job, but I was not pleased with the results. He brought a new keyboard, I am not happy with the feel of it. He also changed a sound input at my request. I decided I was not happy with it, and he changed it back for me.

    I would recommend this to a friend

  • Geek Squad resolved my computer screen problem.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent resolved the problem I was having on my computer screen, and he explained this problem and solution to me.

    I would recommend this to a friend

  • Super Geek !!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service throughout Mr Jensen is a great asset to your organization ! I appreciate his knowledge and expertise.

    I would recommend this to a friend

  • Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent updated my computers to function more rapidly

    I would recommend this to a friend

  • Happy Customer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent service and am glad I signed up for Geek Squad. An excellent investment.\

    I would recommend this to a friend

  • the work I do not do

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    member updated my computer connected my printer and installed anti-virus and malware blocker

    I would recommend this to a friend

  • Geek Squad was attentive to the many issues I had

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge help- needed several items taught and Jeremy was patient and a good teacher.

    I would recommend this to a friend

  • Computer Desktop and Laptops.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the service I received from Justin.

    I would recommend this to a friend

  • Resolved email access issue

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home visit and necessary phone contact follow-up completely resolved issue and created a more user-friendly and updated email applicqation.

    I would recommend this to a friend

  • Router

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and on time. Knew what she was doing.

    I would recommend this to a friend

  • Geek Squad fixed printer not responding to comput

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! On time, great communication & knew what to do!

    I would recommend this to a friend

  • Geek squad came out on more than one issue

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was the best Geek Squad representative I have every had. He took his time to explain what needed to be done.

    I would recommend this to a friend

  • New HP laptop

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a difference in old laptop to new HP laptop. Service was great as always.

    I would recommend this to a friend

  • Quickly identified the problem & fixed it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to figure out why the internet was not connecting

    I would recommend this to a friend

  • Outstanding Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Helped with my system back up. Thanks.

    I would recommend this to a friend

  • Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr Patel was so great got our APPLE phone up and running he is so Knowledgeable

    I would recommend this to a friend

  • Super Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our Geek. He figured out replacement of our cable could bring back all of our channels. Awesome!

    I would recommend this to a friend
Page 148, Showing 2,941-2,960 of 7,349 reviews
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