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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 7,349 reviews
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was money well spent. These guys are terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks squad fixed my Kindle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was excellent , patient and kind. He is an asset to your company Bravo!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a happy customer (those are hard to find)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the work, the people I talk to answered all my questions, but all my information was removed & it took me forever to get it back on. but, I still trust Best Buy [&would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He explained what he did and showed me what to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agency connected my cell phones to my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and knowledgeable. Asked what else I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wire connections all fixed up and my tv is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer wire connections all fixed up and my tv is working again great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech Support very helpful. I give them an excellent rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 5 minutes solved the problem. My printer was once again connected to my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my new computer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent not only quickly and accurately connected my new computer but also pointed out to me "new" elements I needed to be aware of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clearing screen blockage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Short and sweet service. Cleared the screen and got advice for the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job of troubleshooting my laptop and completing any issues found.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robert cane tomy hone and fixed my conputer problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was awesome and caring. Would like to have him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv arrived on time

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed and picture is beautiful. Geek Squad is very reliable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    understood the issue, fixed the software configurations, and checked back afterward!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of our computer concerns.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, personable and great tech knowledge and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Devices connected properly and programs downloaded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very helpful & did a great job getting everything to work properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dont understand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANDY MYERS Outstanding..Knowledgeable Professional young man. DONT LOOSE HIM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and highly pleasant. Put the stack unit up very quickly and had no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced my interior hard drive with an exterior one and the computer is running almost like new.

    I would recommend this to a friend
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