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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 7,349 reviews

  • Printer not working now ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman was on time a installed ink showing me how it worked

    I would recommend this to a friend

  • Good technician work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician showed up and completed the setup of our printer in a timely manner

    I would recommend this to a friend

  • none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the air is much fresher and has diminished allergy reactions

    I would recommend this to a friend

  • Nice upgrade from my IPad Air 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up relatively easy.. My email did not fully transfer to MAIL, and is not updating, so I had to download the mobile app directly from my email provider.

    I would recommend this to a friend

  • I thank him for his help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek agent set up my laptop and helped me to understand how to use it. He was very considerate and competent

    I would recommend this to a friend

  • Verizon visual voicemail

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent tried to fix my phone but couldn't. Sent me to Verizon

    I would recommend this to a friend

  • Did it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Hope the printers stay fixed and keep working.

    I would recommend this to a friend

  • Computer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to find the issue(s) with our computer and fix them. Happy to have it working properly again.

    I would recommend this to a friend

  • Home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wait time for service is about 2 weeks. Techs are knowledgeable. Home service written documentation is hard to get.

    I would recommend this to a friend

  • Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David setup our new surface and upgraded our existing one. Did many connections that were needed.

    I would recommend this to a friend

  • PC Assistance

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent assistance with all the PC needs requested.

    I would recommend this to a friend

  • Installation of Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed Microsoft on laptop quickly and professionally. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Install internet eero-6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected my computer,said connected printer.Printer does not work. Connected eero-6 fast and easy.

    I would recommend this to a friend

  • Geek squad showed me how to correctly send picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This person made sure my Apple cell phone was working correctly when he sent pictures from my phone to another party.

    I would recommend this to a friend

  • Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, fixed the problem, gave me good advice.

    I would recommend this to a friend

  • Solve my computer dilemma.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer—I couldn’t get the computer to turn on & stay on.

    I would recommend this to a friend

  • Sound Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed Resolve Sound Problem on Computer with clear Instructions for Maintenance. Ethel Carter

    I would recommend this to a friend

  • Great service for fixing my laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the In home geek squad service to fix our broken laptop and he did a great job fixing it no more issues! Highly recommend them and would call on them again! Excellent!

    This review is from On-Site Device Setup

    I would recommend this to a friend

  • Geek Squad Unable to Solve my Problems

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly and customer-oriented. But he was unable to accomplish the two tasks I needed. I consider the GeekSquad visit a failure. 1)Delete spurious files and solve problem of inabilityto download executable files "because an instance is already running;" and 2)set up my printer after a move.

    No, I would not recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long waiting times in the customer service lines at the store. Long waiting period of time for technician's service appointment within two weeks. I need faster, shorter, consistent services.

    I would recommend this to a friend
Page 153, Showing 3,041-3,060 of 7,349 reviews
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