Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 7,349 reviews
Rated 5 out of 5 stars
device support
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This reviewer received promo considerations or sweepstakes entry for writing a review.
great service and hassle free. These guys are good.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad assistance
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Prompt, courteous and knowledgeable. Got our computer system back on track
I would recommend this to a friend
Rated 5 out of 5 stars
Something wrong?
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Anything. TV, dishwasher, fridge, stove, sound bar. It needs to be fixed or problems? Free in home help, awesome
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad fixed my computer and TV problems right
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech was prompt and courteous. He fixed the problem in about two minutes. Best experience with Best Buy.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad took take of me
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was so thankful for the help after I was scammed.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad reviewed my tech setup.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent very helpful. Reviewed my setup for efficiency, security, privacy etc.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad visit was excellent as usual.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent detected why my computer would not allow me to download play lists to cd's.
Problem corrected after extensive investigating.
I would recommend this to a friend
Rated 5 out of 5 stars
computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I did not have a tv mounted he repaired my computer
I would recommend this to a friend
Rated 5 out of 5 stars
geek squad helped me
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the Geek Squad set up my internet for me. explained things to me
I would recommend this to a friend
Rated 5 out of 5 stars
Installed new router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced my router , hooked up my printer, connected my laptop to internet and printer
I would recommend this to a friend
Rated 5 out of 5 stars
I'm very happy!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed the ink to run my printer. I ordered it yesterday, and it arrived TODAY! I'm very happy!
I would recommend this to a friend
Rated 5 out of 5 stars
One drive problem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent, Andrew Richardson, was the best!
Solved my problem.
I would recommend this to a friend
Rated 5 out of 5 stars
The Best
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This reviewer received promo considerations or sweepstakes entry for writing a review.
There is no better service organization than the Geek Squad....I wouldn’t use any other organization...
I would recommend this to a friend
Rated 5 out of 5 stars
Google
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great job fixed problem when the support person at google couldn’t
I would recommend this to a friend
Rated 5 out of 5 stars
Tech Support
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Tech support guy was very good at what he had to to fix my computer.
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect installation!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Joseph was early, courteous and competent. A real pleasure!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Remote working
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent worked to fix my harmony remote Very fast and knowledgeable
I would recommend this to a friend
Rated 5 out of 5 stars
Jack
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Professional and friendly. Timely service and knowledge.
I would recommend this to a friend
Rated 5 out of 5 stars
Repairs
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Help diagnose a problem with my computer and monitor and fixed the problems
I would recommend this to a friend
Rated 5 out of 5 stars
Gus
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Technician called 30 min before showing up. Good work. Highly recommend geek squad!