Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 7,356 reviews
Rated 5 out of 5 stars
Installed new router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced my router , hooked up my printer, connected my laptop to internet and printer
I would recommend this to a friend
Rated 5 out of 5 stars
computers, and printer's windows
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Robert was the best very professional, knowledgeable
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad was great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent was very cooperative and very pleasant and helpful
I would recommend this to a friend
Rated 5 out of 5 stars
Third party
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Brought in refrigerator and installed. Did a good job.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad reviewed my tech setup.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent very helpful. Reviewed my setup for efficiency, security, privacy etc.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad assistance
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Prompt, courteous and knowledgeable. Got our computer system back on track
I would recommend this to a friend
Rated 5 out of 5 stars
fixed my Laptop.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the guy worked on my laptop.
he was well informed, he did a great job. His Name was Josh Hines.
I would recommend this to a friend
Rated 4 out of 5 stars
Geek Squad Tech Daniel is number one in my book.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Technician Daniel was on time for the appointment.
He was friendly, courteous and professional.
He told me about the problem and his procedure for
repairing my Computer.
Outstanding Service.
I would recommend this to a friend
Rated 5 out of 5 stars
Installation of the new battery backup.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Hector installed the battery backup. Excellent job!
I would recommend this to a friend
Rated 5 out of 5 stars
Computer problems
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent fixed the computer and solved the issue
He was knowledgeable and courteous and helpful
I would recommend this to a friend
Rated 5 out of 5 stars
Agent fixed computer issue.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent identified and fixed the problem. He explained the issue so that we could understand it!
I would recommend this to a friend
Rated 5 out of 5 stars
Checked out issues with my internet.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Did all he could do to improve the problem. Computer is an older model...improved the issue as much as possible.
I would recommend this to a friend
Rated 5 out of 5 stars
Gus
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Technician called 30 min before showing up. Good work. Highly recommend geek squad!
I would recommend this to a friend
Rated 5 out of 5 stars
The best
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent was so good and helped explain everything
I would recommend this to a friend
Rated 5 out of 5 stars
Tech Support
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Tech support guy was very good at what he had to to fix my computer.
I would recommend this to a friend
Rated 5 out of 5 stars
geek squad helped me
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This reviewer received promo considerations or sweepstakes entry for writing a review.
the Geek Squad set up my internet for me. explained things to me
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad fixed printer that was malfunctioning.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Connected computer to printer. Works as it should.
I would recommend this to a friend
Rated 5 out of 5 stars
Geed squad installed microsoft Word
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent help. MISSION ACCOMPLISHED~!! Much thanks!
I would recommend this to a friend
Rated 5 out of 5 stars
Repairs
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Help diagnose a problem with my computer and monitor and fixed the problems
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad did a great job.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The tech got all the apps that I wanted, I was very pleased