Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 7,349 reviews
  • Rated 5 out of 5 stars

    Manage laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corrected management of my laptop. Leandro was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved my issue and explained it to me clearly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Explained the fix that solve my problem very clearly and was very courteous during the total visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent and personable. A computer expert. Stays until all problems are resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fixed it All !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful and resolved 100% of our issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the in-home service that I received from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! and very thorough. Arrived on time and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Chad provided the very best Customer Service! He got our new iMac up and running for us in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed webroot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent installed webroot on our laptop and gave helpful lessons to us. he was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent adjusted and set up printer and iPad connection. He added Webroot protection to computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me with an issue with y comopute

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me resolve the issue I was having with the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup my tvs quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and mark were awesome on setting up my tvs. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Lap Top Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good work, they did a good quick job on my Lap top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad cleaned my computer quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was very helpful and courteous, explained everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad on the Job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luke Moran did a great job installing my new Canon Pixma G6020, and showing me how to use its new features. So far the printer is FINE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very helpful and on schedule for the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer check

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    josh was great helping with our computer check up and setting up printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well on a 3.0 port.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a USB hub go bad and couldn't find a 7 port-3.0 hub. I was concerned the 2.0 would slow the flow down. This hub works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer was repaired quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have exceptional service from in-home service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ staff...keep on Rocking the best service!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eufy cameras

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time. My problem was fixed in short order.

    I would recommend this to a friend
Sponsored