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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7356 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 7,356 reviews
  • Rated 5 out of 5 stars

    Fixed computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent fixed my computer which was running extremely slow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't turn on, Wilson got it up and running, and also was able to backup my old information, to load back onto the fixed one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow who came to the house was an expert and had my problem fixed in a short period of time. Polite, courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elaine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A job well done. It's so nice to have someone know their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed chime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. On time and friendly. Explain everything I needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair was good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was all good and had no difficulties afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It only took five minutes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support solved my problem and it only took five minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the in-home service that I received from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Geek Service whenever you need help with your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    what title?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek squad people on Sep 8 and Sept 13 were wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer back up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech Support Agent got my computer back up and running and provided me tips to do on my own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problems solved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek showed up and it didn't take him much time at all to fix all of the problems that I was having with my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad created an action plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No pressure just recommendations to solve my issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer check

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    josh was great helping with our computer check up and setting up printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amanda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks again for your professional and prompt service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! and very thorough. Arrived on time and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printers can get you hacked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my computer was hacked by hp printer service...The Geek Squad took over...They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manage laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corrected management of my laptop. Leandro was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home Service agent installed router software/hardware. Set up passwords in all essential computers/TVs, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer questions answered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad saved the download problem on my computer.

    I would recommend this to a friend
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