Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 7,349 reviews
Rated 5 out of 5 stars
Geek squad great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They fixed my laptops, I can use them now. Thnx Geek Squad.
I would recommend this to a friend
Rated 5 out of 5 stars
Items disappeared from PC
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Arrived ahead of schedule and solved problem quickly
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad renewed
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Been Geek Squad member forcmany years with no problems
I would recommend this to a friend
Rated 5 out of 5 stars
Wonderfully patient technician!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Mike was SO helpful!His patience was so appreciated!!
I would recommend this to a friend
Rated 5 out of 5 stars
Computer service.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Quickly diagnosed my computer problems and left me with a fine tuned system.
I would recommend this to a friend
Rated 5 out of 5 stars
Installed our equipment
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Brought everything with him .Brian is a great worker enjoyed his work ethic
I would recommend this to a friend
Rated 5 out of 5 stars
I only use Best Buy for any appliances. Patse E
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My TV, small refrig,desk-top computer, printer and telephone....all are working fine. PT Ellington
I would recommend this to a friend
Rated 5 out of 5 stars
Geek agent fixed everything quickly, professional
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek agent installed Apple TV and trouble shot my Bose 700 soundbar
I would recommend this to a friend
Rated 5 out of 5 stars
Everything You Need
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Has everything needed to do the necessary repairs.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad agent fixed the problem very fast
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad agent fixed my monitor problem with no problems
I would recommend this to a friend
Rated 5 out of 5 stars
email accounts
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This reviewer received promo considerations or sweepstakes entry for writing a review.
helped us set up our new email account and transferred contacts over
I would recommend this to a friend
Rated 5 out of 5 stars
Andrew connected my laptop computer to my printerr
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Andrew was our GeekSquad was our agent. He was amazing.
I would recommend this to a friend
Rated 5 out of 5 stars
Great home service.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My in home service was excellent. I could not be more pleased.
I would recommend this to a friend
Rated 4 out of 5 stars
JUNK
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This reviewer received promo considerations or sweepstakes entry for writing a review.
THE CHORME STILL ISNT WORKING TOUCH SCREEN WORK ON AND OFF HAVEING TO TAP MANY TIME
I would recommend this to a friend
Rated 5 out of 5 stars
service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
service tech: very knowledgeable, courteous, friendly, and efficient.
I would recommend this to a friend
Rated 5 out of 5 stars
good support
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Support sometimes slow but excellent. Robert is great
I would recommend this to a friend
Rated 4 out of 5 stars
initial visit
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Short visit to sort of go over some problems and assess my various pieces of tech. The person was on time and pleasant.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent service
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Removed pesky items from computer. Gave good advice on obtaining more speed
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Review
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This reviewer received promo considerations or sweepstakes entry for writing a review.