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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7356 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 7,356 reviews
  • Rated 5 out of 5 stars

    Greg installed it quickly!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Greg help me installed my printer with eero router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed our equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought everything with him .Brian is a great worker enjoyed his work ethic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad member "hooked up" the FDVBD and all is |All A OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was excellent troubleshooted until he fixed the issue!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service Visit 08/16/2023

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent corrected my Finder Problem. Fixed Printer interface Answered several Questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Well. Resolved my problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad resolved my problem with my tablet and wi-fi connection. Very professonal and knowledgable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my laptops, I can use them now. Thnx Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek agent fixed everything quickly, professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agent installed Apple TV and trouble shot my Bose 700 soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixes my computer when it messes up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am scheduled for the 29th of September to have my laptop fixed It is not time yet to review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    email accounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped us set up our new email account and transferred contacts over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad renewed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been Geek Squad member forcmany years with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent resolved our sound bar/ flat screen issue promptly and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our tech was excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was excellent! He was very through and explained things to us, in a way we could understand. Thanx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent fixed the problem very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent fixed my monitor problem with no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Productive Home Visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A tech from Geek Squad came to my home and corrected a number of our computer issues expeditiously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Items disappeared from PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived ahead of schedule and solved problem quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderfully patient technician!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was SO helpful!His patience was so appreciated!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service tech: very knowledgeable, courteous, friendly, and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    phone interaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last interaction with Geek Squad was on the phone. Once I was able to get through to the proper department satisfied with my interaction. Very Very to get to the department.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unknown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind and took care of my issue with our complete. Thank you, Sherry and John Pakla

    I would recommend this to a friend
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