Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7356 reviews
(7,356 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
initial visit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Short visit to sort of go over some problems and assess my various pieces of tech. The person was on time and pleasant.
I would recommend this to a friendRated 5 out of 5 stars
Fix an application problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician fixed my computer issue and other issues as well.
I would recommend this to a friendRated 4 out of 5 stars
cleaned up desktop issues for efficiency
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent resolved my issue with Zoom access, corrected print legibility and helped with desktop settings that were not working.
I would recommend this to a friendRated 5 out of 5 stars
Printer issues resolved.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Kurt did a great job helping me with my new HP printer. Thanks, Kurt for your advice.
I would recommend this to a friendRated 5 out of 5 stars
Awesome geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and helpful. On time and friendly.
I would recommend this to a friendRated 5 out of 5 stars
The agent clarified multiple issues for a Senior C
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent explained multiple issues related to linking my various devices.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He explained everything he did and showed me what I needed to do.
I would recommend this to a friendRated 5 out of 5 stars
Timely and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was on time and solved all of my issues.
I would recommend this to a friendRated 5 out of 5 stars
computer service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice guy and excellent service. Would have him again.
I would recommend this to a friendRated 5 out of 5 stars
Great service. Daniel was fantastic.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got my computer working and was very helpful. Daniel the technician was very smart and professional.
I would recommend this to a friendRated 5 out of 5 stars
Erro cammera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He corrected the issue and made it much better.better
I would recommend this to a friendRated 5 out of 5 stars
Trouble accessing messages on iPad mini
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technical person was able to resolve my problem quickly.
I would recommend this to a friendRated 5 out of 5 stars
Calibration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent very knowledgable & professional...I have had great experience with Geek Squad
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Nothing quick or prompt or reliable re: Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My desktop won't boot up. On 12/14/21 I called for the earliest appointment to have a tech come to repair. Not happy that the earliest appointment was 1/7/22, but accepted it. Appt window was set as 7 am - 1 pm. On 1/6/22 a computer generated phone call came in to remind me of the scheduled appt. Set my alarm to arise early, wait and wait and wait until 2 pm, then call to find out what's up. Service rep says "Oh, it appears that due to Covid protocol, we have to reschedule. Note says that email advice was sent to you on 1/4/22". Uh, no. Checked my inbox, my spam and my trash. No email. And then again, if it had been sent, why did I receive a reminder call on 1/6/22 to make sure I was ready for my 1/7 appt?? OK, when can I get a rescheduled appt? Earliest available is now 1/20/22. Really???
No, I would not recommend this to a friend Rated 5 out of 5 stars
Agent fixed all PC problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent resolved all my issues and explained everything. Excellent
I would recommend this to a friendRated 5 out of 5 stars
Repair by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tech! Was very knowledgeable and helpful!!!
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was Easy and efficient. Will use this service again.
I would recommend this to a friendRated 5 out of 5 stars
Repair and fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent found my problem right away and solved it.
I would recommend this to a friendRated 5 out of 5 stars
PROFESSIONAL HELP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent corrected problem with mail delivery and printer output
I would recommend this to a friendRated 5 out of 5 stars
Dell Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly and helpful 1st time boughting a Dell computer
I would recommend this to a friend
