Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7356 reviews
(7,356 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad has patience!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came with new tv...placed it perfectly...hooked up everything...took old one away. What’s not to like.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always do a great job! Very pleased with their service.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy was great and helped me set up all my devices.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent fixed all my issues and I was very satisfied
I would recommend this to a friendRated 5 out of 5 stars
Computer problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to fix the problem my computer had.
I would recommend this to a friendRated 4 out of 5 stars
JUNK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE CHORME STILL ISNT WORKING TOUCH SCREEN WORK ON AND OFF HAVEING TO TAP MANY TIME
I would recommend this to a friendRated 5 out of 5 stars
tuneup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad was able to correct access problems & restore full service
I would recommend this to a friendRated 2 out of 5 stars
GeekSquad to the Rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek came to my home to make sure My Win dows 10, New HPPC, was working properly. I had some questions on how my Google was working with windows because I don't deal with Microsoft and had been having some problems. He told me that due to COVD he couldn't help me with that and that was a company policy. My contract with you said help....what am I payiing $200 a year for if he can't come to my house and help me. He told me I could uninstall it and b ring it in.....I am 78 years old and when I originally bought this it was because old computer needed to be started back up and at that time I was able to get someone to help me get it back in the house and reconnected. Never used it again un til I called when I got this new HP wit h Windows 10 When I called at that time they said I didn't have an account that they could find. That made no sense> It was an automatic payment and I had n ot used it at all. W When I called to ma ke the appointmen it took customer service almost 45 min and I was looking at the charge, etc. Not happy that I have this contract that I have told many other older friends about. If I cannot get a Geek I think I am do my money back.
No, I would not recommend this to a friendRated 5 out of 5 stars
Fixed computer problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent repaired computer. Very helpful and explained start up procedures.
I would recommend this to a friendRated 5 out of 5 stars
Transfer files.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents transferred files from my old laptop and desk top to my new laptop.
I would recommend this to a friendRated 5 out of 5 stars
Steve it's fabulous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes excellent service??.nnbnn----------------------
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad on site visit fixed my laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Total Tech Support because I never know when/where I will need it. It is well worth the money.
I would recommend this to a friendRated 5 out of 5 stars
did well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent hooked up all of my devices and set up streaming system and instructed how to use all parts.
I would recommend this to a friendRated 5 out of 5 stars
Internet problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very informative and fully tested product before they left
I would recommend this to a friendRated 5 out of 5 stars
fixed my desktop computer pronto
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent came to house and fixed my desktop super fast. Very pleased with how fast he fixed it.
I would recommend this to a friendRated 5 out of 5 stars
Thank you great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install and connected computer. Check internet and security
I would recommend this to a friendRated 5 out of 5 stars
good resource
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad done a great job when the came on site and resolved multiple issues with my desktop and printer.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is setting up my new computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up my new laptop this morning and dropped it off with the Geek Squad an hour later.
I would recommend this to a friendRated 5 out of 5 stars
Dependable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the Geek Squad Protection Package for a couple of years now and they have helped me multiple times.
I would recommend this to a friendRated 5 out of 5 stars
Printer problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your agent came and fixed my printer within minutes.
I would recommend this to a friend
