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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 7,349 reviews
  • Rated 5 out of 5 stars

    Glenn Morano

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent cleaned pc of virus and restored all files. Great Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS helped with me getting a new keyboard for compu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace an old keyboard with new one. They were very helpful in fixing my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helped me out with my issue and the young man was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They solved my problems with my IPhone, iPad, and laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made a service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was great. I need a new computer after I bought a new printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service within 6 hours on the day beforeChristmas!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The password reset was done in time for Christmas...thanks so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost all my contacts. Geek Squad agent recovered and put them back on the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Agent cleaned up both MacAir IPAD, and Mac desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent separated to email accounts. One off MacAir, and one off DeskTop Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Contents moved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferred contents from iMac to newer iMac. Tracked down malware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    found and corrected problems quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technician was on time, quick, polite and efficient. what else could I ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert knowledge and great customer interface. Fast and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    With great alacrity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was brilliant,very clean and had a great personality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The teck was judy great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fix my computer and very happy with teck I would rate hin with a 10

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Troubleshooters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek agents are terrific. They are knowledgeable, proficient, courteous, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DELL INSPIRION COMPUTER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was great, excellent customer service. Would highly recommend this company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fix issue with pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician fix the issue and the system is running very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up tv so we can view comfortable, but we may need to re-position.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kaleb is AWESOME!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kaleb is friendly and definitely knows what he is doing!!! We appreciate him!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They always come through.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are my lifeline! They are even better than grandchildren.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Where have my favorites gone...?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dylan rescued my favorites from my former browser and answered several other questions I had.

    I would recommend this to a friend
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