Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 7,349 reviews
  • Rated 4 out of 5 stars

    Home Visit - Multiple Issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was excellent. Unfortunately, one issue he resolved has returned. Will need to schedule another visit at some point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek told me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it should work according to tech---have not installed yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service great service great service great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad agent Stewart diagnosed my computer problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    he could not fix the "Ink system failure",

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then the tech set up the new printer for me. He did very well. Thank You.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kyle did a wonderful job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent cleaned by computer after a scam alert. He was very thorough and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated software, discussed future updates and cleared error messages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite and courteous service. On time with good communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is top notch. i have never been disappointed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came on time. Addressed computer problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time. focused on problems. Made suggestions. cleared up prblems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech checked my computer and internet setup.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No TV Service was involved. Visit was to check laptop computer and internet setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with setting up new computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward is always informative, helpful, and a great teacher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents worked tirelessy to figure out and complete work in a professional manner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squard set up my printer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed and set up my printer. It now works great. He was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did all and more helped explain somethings to me about the equipment,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobby was professional and extremely knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobby, our technician, did a fantastic job for our consultation!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fix computer & cell phone capability to print

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neither my computer nor cell phone would print to my Hp printer as they did in the past. He was able to fix the computer printing to the printer but unable to fix the phone's capability of printing. 50% of problem was fixed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad troubleshot my computer monitor issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents identified manufacture issue and fixed connection to monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent performed annual cleanup on my desktop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent attempted to clean up my problems as best he could.

    I would recommend this to a friend
Sponsored