Customer Ratings & Reviews

My cyber gaming pc after barely 4 years started rebooting itself over and over and the agent that came said a couple of things could be wrong. Did the same trouble shooting i did. Couldn't figure it out and told me to call manufacturer. Nothing was accomplished.

Feel more empowered with this service in place at a reasonable rate

Not happy at all with the process! I was inconvenienced twice when i got messages that my computer was completed and even scheduled appts for. TERRIBLE PHONE COSTUMER SERVICE!! When i did finally get it in and picked it up 5 weeks later, the guys were very confused because they thought it wasn't repaired and had to send it back but it was repaired!!

The agent who fixed my email problems was excellent.

On time, very informed on the subject and provided answers to questions.

I eventually got the help I needed; however, I had a lot of trouble understanding the accent of the first person who helped me.

Had to come out twice to fix same problem, but both people that came out were knowledgeable and kind, although they contradicted each other on fixing my Ring devices. Still having some issues with connectivity...

On my fifth attempt, I was able to schedule a geek squad visit for two weeks from now. I was disconnected by computer once and by phone twice, but the people I spoke with did well.

I have improved access with the new modem router combo.

Well, Kim was efficient but it didn't seem to fix the problem with the television. He was polite and seemed efficient. Marsha Mulroney

Needed to have my TV system to be RESET to where I could control everything with my Firestick remote. Firestick is plugged into HDMI 4. When the TV is powered on I have to use the TV remote to scroll down to find HDMI 4, click it, then it loads my Firestick screen. The Tech was great/nice/courteous and even offered to come back the next day. I declined his offer. Issue went unresolved.

Got my WiFi working great, timely and works well with customers.

Delay, cancelation and unskilled advice. Scheduling and repairs dont share what they are Scheduling for!

He has not returned my text re: the cords he told us to buy

Wanted blue tooth speaker to play Circus radio while outside

Worst experience ever! Very unprofessional with no regard for the importance of the data on my pc. Individual lacked basic knowledge of operating systems for Windows. Had to repair myself. Only used as I had no time- this experience cost me more time and frustration in the end. I knew better but did it anyway…my fault. Do not use !

service man did ok as to making my copy machine with scanner to work with my computer, however as to making my computer work better and faster and not freeze up , he flunked on tis park. Not happy.

Never showed up at request time. Then called and said running later. I canceled because I told the representative I had to be at work at 1pm

My PC was returned to me in a supposedly ready-to-run condition. Unfortunately the system kept dropping ON and OFF and I had to spend untold numbers of hours to finally get it stabilized.

We purchased a samsung galaxy for my wife in mid May. It broke. We now have to wait 4 to 6 weeks to find out if it is fixable or will be replaced.