Customer Ratings & Reviews

Jonathan did a great job; was thorough, professional, helpful while completing work in a friendly and quick manner. He got us back online and connected during the height of holiday chaos.

Having visited with a Geek Squad trechnician I learned that a center speaker is designed to clearly give vocals clarity. Visited my nearby Best Buy store and found exactly what I needed on the shelf and on sale. Out the door with 30 ft. of speaker cable and my new Sony center speaker. Installed and working perfectly for under $200.

The agent Edward, set up my Dell computer and installed all the programs. He was very competent, knowledgably and friendly. Answered my questions so I could understand.

My computer was not communicating with my printer. The Geek Squad agent corrected the problem and made sure that I was comfortable with using the printer before he left.

Martin once again was very professional in handling our computer questions. We are both over 82 years old and he is so patient with us. He is a real credit to your organization. By the way we are over 20 year members of the GEEK SQUAD.

Technician was very helpful. Also friendly, knowledgeable and solved my problems quickly and helped me with some other issues with my computer. Technician Junior was excellent.

Was able to fix issues and explain how to prevent them in the future. Very neat personable and able to communicate well with someone who has fallen behind in the computer field since retiring. Would strongly recommend this individual for future issues.

They have hiven me outstanding service setting up my 85 inch tv and home theatre sound ststem, having my laptop send to.my printer. And setting up my.laptop to be accessed by remote computer for playing computer sports games head to head. Fast and technically competent.

Incredible service, professional, delightful, efficient.

Jose at the Costa Mesa Best Buy was fabulous. He is kind, thorough and professional. We would also like to review Carlos who came to the house on more than one occasion. He was extremely professional and cared for us after our fraud on our computer. He helped us in so many ways.

Jonathan Davis on time and like always did a speedy repair and adjustment to my Mac and all is well. He's an extra special Geek Squad member. And the service in the store is always very professional. My Mac and I are happy!

Technician cleaned up all the cookies and fixed programs not working property. Made recommendation for a new disk was only $65 took computer into Geek squad at BestBuy. They installed and we got it back in less than 24 hours. Great Service. Computer runs like new!

Actually, I'm astounded by the guality of the Geek Squad service. They repaired my PC after it had been hacked and was inoperable, in two days or so, Better yet, the $149 price includes a year of 24 hours a day, seven days a week phone support. And thus support is not only for my computer but includes televisions, home theater, and more. With the computer you can cede control tomorrow the online technician and watch them make repairs and refinements at lightning speed. If the initial tech support can't handle the problem,you are transfered to a specialist. Frankly I simply can't believe the amount of help I've received for my original very reasonable price. WOW! PS...If I need more in store service I believe that is included as well.

Geek Squad brought computer to my home and installed after moving and saving items from old desktop. He performed other important tasks and explained processes. Greg was prompt, efficient, knowledgeable and very helpful! What tremendous service!

Stuart is computer professional skilled at customer service. He is knowledgeable and patient and very thorough in being sure all is completed for the customer. He makes the process easy for his customers. Thank you, Stuart! Highly recommend Stuart!

Nick did a wonderful job installing our desktop computer system. He was patient with answering our questions and even returned a few days later because we had more questions. He even solved my iPhone issues, which we also purchased from Best Buy. We recommend Best Buy to our friends.

The agent came out & was very friendly, kind, knowledgeable, & Helpful in checking our laptops & assuring us there was no virus/malware or any problems with them.

Justin was delightful, patient and understanding of this person who is not up on technology. He showed me a lot and set up a scanning program for my scanner that is so much easier and faster than what I had. He would make a good teacher!

Alex from the Geek Squad helped set up my work computer at home as I am now working remotely. He also explained how we could switch computers to my daughter's work computer when needed.

Our Geek was incredible. He worked with us on issues with printer communication and provided sound advise on a printer that was user friendly