Customer Ratings & Reviews

Gabe was great. He called to say he could come over earlier than scheduled. He explained everything that he was doing and everything was working after he left.he was done.

The agent came right away and fixed the problem with my monitor. And then he took the to show me how to fix the problem if happens again. I was really impressed how professional he was.

Im 85 and my computer was acting up. I really needed help. It is so good to know that I can as a member, call a Geek Squad agent and the service is so good! Thank you so much!

Jose (I believe that's his name) of Geek Squad was fantastic! He was friendly, knowledgeable and took all the time necessary to carefully set up our products. He transferred my data from Carbonite into my new computer and He also explained how to best use the products. I can't say enough good things about him!

Alex Helm gave us superior service. He was very personable and explained everything very clearly. I would recommend him to anyone. Very knowledgable and easy to understand. I give your service 5 stars.

I can’t thank The Geek Squad enough. I have had 3 home visits on 3 different devices. When the Geek left each time the devices ran like brand new! Thank you Geek Squad.

The agent set up my new laptop with all of the important programs, files, etc. He also demonstrated how to use various features of the computer as well as interact with some programs, the internet, etc. He answered any questions I had as well.

The Geek Squad transfered my husband's data to a new computer and fixed a problem when we realized addresses and appointments were missing. The techs were friendly and knowledgeable.

Agent came to my home to trouble shoot printer that would not communicate with my computer. He readily solved the problem and left me with some good maintenance tips

Cody eliminated the problems with my wife's computer. He also answered several questions I had. He convinced us to purchase a subscription to Best Buy Webroot, and get away from AVG. He was quick, kind, and knowledgeable as always. Great work!

The agent helped in setting up our new computer and in moving our e-mail and security from the old computer to the new computer. Excellent support.

The Geek squad member was timely and professional. He contacted me a couple of days prior to the appointment and on the day of appointment showed up within the window of time he had promised. Once on site, he quickly rid my desktop of all viruses and deleted some of the extraneous icons and windows.

Installed new printer and then the new laptop. Copied over contents from my previous laptop and verified that all was working as it should. Good work.

The agent helped me coordinate the update and repair of several devises. He was knowledgeable and gave me a lot of tips to improve the usage of my equipment. I have had the Total Tec for years and I am very pleased.

Kyle recently fixed our computer and showed us how to use it more advantageously. He was very knowledgeable and patient with us and a very nice young man. He was more than excellent. Pam and Carl Henroid Please forward this to him. thanks

Thomas Laborico was amazing. Fix our computer problems very efficiently. He was professional, helpful and friendly. I appreciate the Geek Squad and have always had someone who was very helpful.

Agent was very professional, patent, answered all questions explaining in detail. Simplified some issues I had. He is an asset to the Geek Squad.

We’ve never been unhappy using the Geek Squad. They’re very knowledgeable and very helpful and friendly! We’ll continue to use them when ever we need them!

The tech was extremely helpful and knowledgible. He took the time to explain everything thoroughly, and fixed all my problems I was also VERY IMPRESSED that he wore a face mask and shoe covers.

My monitor would not turn ON....Scott from Geek Squad solved the problem in minutes. A loose wire on the black box behind the monitor. A nice and knowledgeable tech.