Customer Ratings & Reviews

Tech arrived on time, was professional & efficient. Was reassured by the time he left that all was well.

The agent arrived on time; knowledgeable; polite, quick - - just wonderful! Unconfused my computer (or me) and it's been running fine since he was here! Thank you!

Bryan called to let me know he was 20 minutes away and that was good. Then he came and got right to work bringing my new cellphone up-to-date and setting it up for easy use. He also added the photo gallery to my computer. I want to adopt him.

Ethan, the agent, is always nice and professional. He answers questions with an explanation that is easy to understand.

Someone hacked into my computer. I have a service contract with The Geek Squad so brought my computer into my local Best Buy and 2 days later my computer was back to normal. I really appreciate the service I receive. Geek Squad membership is a good investment

Adam did a great job troubleshooting my pc and laptop in a timely and professional manner. His friendliness and expertise is very much appreciated. Please commend him for his fine service call. Thank you so much! God Bless!

Steven was on time and great service in all areas! He is an excellent representative of Best Buy even though he seems more stressed than last year!

Nathan came to our home and fixed our problem immediately. He was patient and polite and extremely kind to us. We appreciated all of this help and will get in touch when we need his help again.

On time, patient with clients and thorough. Many thanks. Friends had recommended Geek Squad and continue with you service. Our group are senior seniors... WBW

Very pleased with the service provided by the tech, Chris, I believe! He was very knowledgeable and professional.

Ruben has been here before from Geek Squad. He has always been professional, competent, and takes the time to explain things in a way I can understand.

The member of the Geek Squad was extremely helpful and friendly and solve multiple issues for me.

Jared fixed all our problems and answered all our questions in a very friendly and courteous manner. He is extremely professional and courteous and we can't thank him enough!

The agent Bartholomew was a top-notch professional with installation of my computer. He also took the time to explain how to utilize the equipment.

I love Geek Squad! These guys (and gals) are always professional and friendly, and their expertise is exceptional. Thank you Geek Squad for always providing the best customers service.

excellent service and very well trained professionals. Always feel safe and well handled by this group of technicians.

Agent Krystal Gallegos was very polite and more the ready to help me with my computer. Very knowledgeable. I was VERY pleased.

My tech was outstanding. David was knowledgeable kind and patient. Awesome customer service he was impressive. Thank you David

As always, the services I received from the Geek Squad installer was outstanding! In addition to an excellent set-up, he also explained and demonstrated how to use the machine.

He completed the tast quickly and efficiently!!! He was on time and called to let me know when he would arrive.