Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7357 reviews
(7,357 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tristan did probably the best job of addressing and explaining the "fixes" he did here of any tech we have had service our account. Although I may end up messing something else up he fixed all that I know of and explained each.
I would recommend this to a friend Rated 5 out of 5 stars
TV's and ROKU Professionally installed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trevor was wonderful. He installed ROKU units and mounted a TV's for us. He was very pleasant and was very good at explaining how to work the new equipment.
I would recommend this to a friend- Pros mentioned:Efficiency
Rated 5 out of 5 stars
Great service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech arrived on time, was professional & efficient. Was reassured by the time he left that all was well.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad fixed my computers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad fixed problems with Microsoft on three computers, and gave me a quick fix on my printer. All work was great.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Awesome service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the service provided by the tech, Chris, I believe! He was very knowledgeable and professional.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Geek Squad checked my computer for virus.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician came for repair of my computer. He ran test to see that the computer was operating at it maximum capacity and I was very pleased with his work.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
The very best Tech!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent updated my computer(s) and addressed all the questions and issues I had. He's the best tech that I've worked with; he's very patient and easy to understand. I'll only work with him from now on!
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
My computer was fixed within minutes.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service and very well trained professionals. Always feel safe and well handled by this group of technicians.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Computer repair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, we were having computer problems and the agent fixed the computer and we have not had any other problems, thank you Geek Squad!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad Justin Fixed My Problem with Safari.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Justin did a wonderful job getting Safari to work again. He explained what he was doing and succeeded in his mission. So grateful.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
GREAT JOB
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.he knew what he was doing and did it quickly! not knowing a computer from a hole in the ground, he spoke to me with words i understood. Tell him THANK YOU!
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
All Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He completed the tast quickly and efficiently!!! He was on time and called to let me know when he would arrive.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
HP Printer issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The knowledge and assistance of the tech who came to our home was outstanding. Provided great service and had excellent customer service skills.
I would recommend this to a friend Rated 5 out of 5 stars
Home visit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely nice technician who patiently worked on my computer to discover the problem. And found my files when others thought they were lost.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad Took Care of All My Computer Errors!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Scott was wonderful, he took care of all my issues with my computer system, and app's that were gone he was able to retreive! So happy I purchased the additional service it was so well worth it! Thank you Scott!
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Geek Squad to the rescue.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a storm knocked out my desktop computer, my daughter tried to restart it without success. The agent was here a very short time and it has been perfect ever since.
I would recommend this to a friend Rated 5 out of 5 stars
Dani
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This person knew what the problem was and took care of it right away. Would highly recommend this person to come back to work on my equipment if I needed someone. Very likeable and neatly dressed.
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
Superb Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complete computer, MS Office and printer setup. All done proficiently and professionally. Dominick was the epitome of professionalism and represented the Geek Squad well.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek swad helped me with my computer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was on time, courteous, and very knowledgeable. He fixed the problem and taught me some new ways to deal with similar problems. Overall a great session.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad to the rescue.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The member of the Geek Squad was extremely helpful and friendly and solve multiple issues for me.
I would recommend this to a friend