Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7357 reviews
(7,357 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Efficiency
Rated 5 out of 5 stars
Geek squad reconnected my printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad member Sergio reconnected my printer to my laptop Professional fast and courteous Great job
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Data transfer issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very helpful and professional. He also took the time to teach how to solve a problem myself.
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Good job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was on time polite, professional, efficient patient knowledgeable, just great great service. My second year, and I will renew a third year.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad did a great job.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technichian who came to my home to fix my laptop was excellent. He was knowledgable, quick, polite and explained everything to me.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Quick and efficient service.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to fix my old computer and get it running like new. He was friendly, knowledgeable, and efficient.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad care
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came and fixed my computer so I could use it again and showed me steps upgrade it.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Got my computer system working in no time!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent knew exactly what to do and did it in good time! He was very cordial and professional at the same time. Thanks Alex!
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Computer fixed after failed Windows update locked
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed computer locked up. Did it in just one day and it works fine. Brought it in one day ready the next.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek Squad to the rescue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent reinstalled smart lights. Very professional, and friendly, explained what went wrong. Answered all questions.Geek
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Excellent installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent got our internet hooked up properly and made sure all our devices were working and connected. Great job!
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Computer Problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get good service with the Geek Squad. I have no problem with them. If I have any questions they are willing to answer them and help me.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad is super knowledgeable & efficient.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was thorough, answered all my concerns, installed a new printer & instructed me on all its uses. Very friendly, knowledgeable & professional. Perfect service!
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Help with computer email setup and problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kyle is a huge asset to the Geek Squad. He is so patient with senior citizens and listens to what we say or ask. Very polite and knowledgeable in his field.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Computer repair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent explained all actions with patience and coutesy to me, in spite of my lack of technical knowledge and limited ability to verbalize my concerns and understanding.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice geek
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice guy. Was able to easily jiggle cords and discover something was unplugged. Us old folks missed that.
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Geek squad installed my cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were great and helped me out a lot. Answered all my questions. Couldn't be more pleased.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
New computer install.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service..very nice young man. Very informative and eager to share information about the product.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
The geek squad helper was wonderful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was a tremendous help and I needed that. I’m old and still not comfortable with computers so his patience and expertise made the problems I was having reasonably easy for me to grasp.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Our PC was affected by a lightning storm.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service techs are always sincere, professional and so very knowledgeable. A great partner to have with technical equipment ownership.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad repaired an issue with my compuy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad member was very efficient and knowledgeable. He was friendly and helpful. He answered all my questions and assisted me with another problem and provided advice that solved the problem.
I would recommend this to a friend