Customer Ratings & Reviews

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The agent was on time polite, professional, efficient patient knowledgeable, just great great service. My second year, and I will renew a third year.

They were very good got here and fixed my computer and was very professional. Was in and out very quickly.

Very knowledgeable and personable AND spoke English. I would like to use Paula again.

Technician was on time, answered all my questions, gave advice and was polite and caring.

Stuart Sluss is a professinal and very knowledgeable agent. He helped us seniors get all our issues resolved. He is very respectable and friendly and a valued person we have come to rely on.

Anthony did a great job. He took his time and cleaned up many issues I was having with my desk top pc. He kept me informed and gladly answered any questions I had.

The agent came out to help late on a Friday afternoon, rather than leave me without a computer for the weekend. He fixed the problem in 20 minutes -- couldn't be more grateful!!!

The Geek Squad is awesome resource to make your home electronics work. So grateful for their customer service!

Eduardo did an excellent job filling in for Evan. Eduardo charged me double but I assume that it was a mistske.

The agent hooked up my new printer, showed me how to use ir, and helped me order extra ink.

Anthony came to the house and was able to identify the problem and fix it immediately. He was professional and helpful and talked to me in layman's terms so that I understood what was happening.

The agent cleaned and brought my computer up to date. He got rid of stuff I didn’t need. I really like James, he’s very thorough, polite, and respectful. I will use BB for my computer needs

Agent was fast, courteous, and explained in understandable terms what he did to resolve my issue.

John was very professional and achieved success with printer and computer.

When the Geek Squad agent Martin came to my house it was such a relief because I knew then my computer/printer problems would be solved.........which they were. Martin was very patient when I kept asking questions and he explained things in language I understood not the computer lingo which was also nice. He gave me time to write down notes as we went along and when he left He said "good-bye, call if you need me" and that was nice to know too that his help would be around for my next appointment if I needed one. He is a very polite, clean, and knowledgeable and makes a good asset to yo9ur store I am sure. Thanks for having the Geek Squad.

The agents did a great job in troubleshooting my connectivity issues with my new printer .

Service techs are always sincere, professional and so very knowledgeable. A great partner to have with technical equipment ownership.

I always get good service with the Geek Squad. I have no problem with them. If I have any questions they are willing to answer them and help me.

The agent checked and confirmed that my internet connection was good as other devices worked but my desktop hard drive bit the dust. Time for a new computer. Will contact Best Buy In Home Consultation for an appointment.