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Customer reviews

Rating 4.7 out of 5 stars with 7357 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 7,357 reviews
  • Rated 5 out of 5 stars

    Cyril is hreat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cyril is always dependable, timely, and professional. He installs correctly the first time. He is patient and understanding.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my new printer, showed me how to use ir, and helped me order extra ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jon from geek squad set up new Mac and printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jon did an excellent job of setting up new Mac air and printer. Also helped us to get started on Mac as we had another pc prior to this purchase. I recommend Jon completely.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sercice provider was on time and helpful. He answered our questions and demonstrated the easiest methods for us.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Computer, Printer setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kain was excellent in the set up of our computers, printer, etc. Extremelly knowledgeable. Could not give a higher rating!!!

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Geek Squad In-home Computer Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent completed troubleshooting on my laptop. He deleted excess temporary files and defragmented broken links, which enabled the computer to run better.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    New computer unstall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up my new computer they were knowledgeable and extremely nice and spent time explaining

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Geek Squad quickly resolved my printer issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job in troubleshooting my connectivity issues with my new printer .

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad computer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service I received was very good. The gentleman that did the service was very helpful and solved my issues. He was very patient in answering all my questions and concerns.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad repairs my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent evaluated the problem on my computer in less than a hour and resulted in a easy fix due that I had an extra printer on hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a service I truly appreciate. I couldn’t get my old computer to come alive after I moved. My tech got me up and running! Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Another Squad success!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake always does an excellent job. He is very knowledgeable in his field and makes sure all bases are covered when he completes the task. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my new printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents came to my home and installed a new printer.they were on time ,nice and well mannered.they explained everything in detail and made sure it worked properly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad gave me excellent tech support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me with tech support regarding my personal computer. He answered many questions and concerns I had and was very polite and patient.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    My cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional polite and helpful to my husband and me.Really helpful to us in explaining to us

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick fix!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having a problem where I couldn't even open up my laptop. The agent came and within minutes he had solved my problem. He was at my home at a maximum of 10 minutes. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Best tech service available!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came to my home and fixed several problems for me….printer, computer, & browser. His knowledge was amazing. I was thoroughly satisfied with his expeditious work.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GEEK SQUAD/ PROBLEM SOLVERS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent was extremely professional and quickly resolved the problem. I wouldn't hesitate to recommend the geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Helpful and polite

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was efficient and knowledgeable. He explained everything as he went along and suggested methods for better performance

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent restored my tabs.Relocated them. Answered my concerns about my internet service.Reviewed the performance of my older computer.

    I would recommend this to a friend