Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7357 reviews
(7,357 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Service
Rated 5 out of 5 stars
Geek squad very courteous.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.John was very professional and achieved success with printer and computer.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent cleaned our desktop and did an excellent job of getting it to work top-notch.
I would recommend this to a friend Rated 5 out of 5 stars
Thank you, Brandon, from Geeks at Home Service.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the newest I-pad. Geek Squad transferred the data from my older I-pad which I was giving to my husband to use. The new I-pad wanted me to use Touch ID which I couldn’t do because of my age and tremors. I ended up getting Brandon from Geeks-at-home and he fixed my new I-pad so all I had to do was push the top button and then slide to turn it off. Thank you, Brandon, for being understanding and helping me to be able to turn my new I-pad off.
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
Geek Squad is helpful.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased Geek Squad support when I bought my new computer. I have used them twice and find them to be very helpful. Worth it to me.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek Squad agent was very experienced
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent arrived on time and quickly assessed my issue and fixed my computer issue.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Computer Update
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was excellent and took care of everything. He knew exact toy the problem and took care of it in 5 minutes.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Printer for MAC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have Geek Squad out to get printer connected to my MAC. They did a great job. So glad to have Total Tech
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Home Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Andrew was amazing! He was very thorough, professional, helpful, and friendly.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 4 out of 5 stars
A workmanlike job well done
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eric did his best, working with a relatively old computer. I can live with the solution. He did improve the overall performance by deleting a number of unnecessary files..\
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
The Geek Squad worked on my computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad technician was very knowledgeable, on time, kept me informed and was friendly
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad Support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent helped me with multiple different things and was so helpful and knowledgeable. The Geek Squad was the best investment I invested in.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Computer Repair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A Geek Squad professional came and worked on my computer. I was so pleased with the service I received. He fixed everything I had on my list.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Geek Squad installed my printer quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kevin was efficient and friendly. He provided me with helpful hints and help me set up my printer.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek Squad installed my printer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service man of the Geek Squad was great. He was on time, he did the hook up on my printer, and was courteous. A good employee for your company! mc
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad home Installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad agent that came to the house was fantastic! Knowledgeable professional and friendly. An asset to the Geek Squad and Best Buy!!!!! WOW. WOW!!! A superhero !!!!!!
I would recommend this to a friend Rated 5 out of 5 stars
Geeks are great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. The service provider was available and came over quickly. The provider solved my problems
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked on setup. Terrific knowledge of computer and systems. Able to make process easy and understandable.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
connect FAX function of printer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an excellent job connecting our printer to the telephone for FAX purposes. He is knowledgeable and thorough, He advised us of other areas that may be problematic.
I would recommend this to a friend Rated 5 out of 5 stars
Successful Data Migration to New Macbook
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a tricky data migration project. The technician figured out how to solve the numerous problems and did not give up. Very good result.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did a great job like he does all ways The tech is very smart, thank you for his service.
I would recommend this to a friend