Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7357 reviews
(7,357 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Redid Goggle wifi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding knowledge and service! Have used him several times and always great!
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
laptop sand printer problem solved
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad agent friendly and helpful. \Very professional as he called to say he would be about 15 minutes late
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
The Great Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Services rendered were performed with professionalism, proficiently, economically and effectively. I was awed by the skills and knowledge base of the technician.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad fixed our computer problems quickly.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent arrived quickly, and fixed our problem of connecting to the internet without loosing our connection for no apparent reason that we had been having and we could not figure out. He was very polite, friendly and a joy to work with. We have been Geek Squad members for several years and it pays off with their service and benefits like free deliveries of other appliances we have purchased from Best Buy. Highly recommend them.
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
Installed my computer in a heart bit!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The representative who comes to our home is very professional. Helped me with so many questions i had. Fixed all the issues we had with computers and tvs.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad installed my cameras.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed and set up my cameras. They were friendly and answered all my questions, of which there were many.
I would recommend this to a friendRated 5 out of 5 stars
In-Home Service for Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent did a great job in tuning up my computer. It was better than my hauling my computer into the store to be serviced. Thanks Agent Troy!!
I would recommend this to a friend- Pros mentioned:Efficiency
Rated 5 out of 5 stars
DB @ Breakfast to go.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad went through my computer and took out anything that was not supposed to be in their. Very efficient and did a good job. Thank you.
I would recommend this to a friend Rated 5 out of 5 stars
Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer was not working well the tech worked with it for about an hour . It seems to be working much better.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
mca
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was professional, knowledgeable and he explained what the problem was and proceeded to fix it.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek Squad Printer Installation and Fix
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problem was fixed promptly and courteously. Glad I have the service plan.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Solutions!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent resolved many of the issues with which I had been struggling. He did it quickly and efficiently!
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Superior work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The connected my vpn after changing internet networks. They weee fast and super neat.
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted it correctly and did a fantastic job
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad updated my computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent came to the house and thoroughly checked and updated my computer.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Best Buy Geeks - Great Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service ... Thank You Frank for installing my new computer...
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek Squad is the Best.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is wonderful. As a person who always has questions they do not make me feel ignorant. It is a pleasure to have someone for help.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Jeremy is a top notch specialist.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jeremy finished setting up my computer and fixed the things that were bugging me. He was on time, courteous, and knowledgeable.
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Geek Squad Rep was outstanding!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crystal was very courteous and professional. She took care of all my questions and offered me valuable information about my products.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Guenther is a very caring tech.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I requested Guenther. He has helped me before and was extremely knowledgeable and a great help!
I would recommend this to a friend