Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 7,349 reviews
  • Rated 5 out of 5 stars

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was not working well the tech worked with it for about an hour . It seems to be working much better.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Soft by software problems efficiently

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician ALEX HALL Badge #134902 Employee # a1118329 is extremely knowledgeable and helpful taking care of my computer issues

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Geek squad cleaned up phone and Ipads

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answered all our questions and helped us clean up our phone and IPads from unwanted advertisements. Helped our machines work faster.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toby has been very helpful each time he has assisted me with the Canon printer

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad fixed my router problem.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, knowledgeable, personable, and knew his stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    PC installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad helped us with figuring out how our new PC worked and gave us some shortcuts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my cameras.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and set up my cameras. They were friendly and answered all my questions, of which there were many.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    computer check-up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very good service and asks questions about what I need to know about on the computer

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Help When needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have a competent friendly person come to me to fix all my issues.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    The geeks are great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, efficient service provided with a great outcome. Could not ask for more!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new tv was mounted and connected to all my devices. The guys from the geek squad did a great job and explained all the workings of the new set. Cleanup was very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He reviewed the workings of my computer and got it up and working!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Reliable in-home service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt, polite and professional. Sorted out the problems quickly and made the necessary corrections.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Geek Squad In Shop Service Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has awesome techs. Brought Laptops & Monitors to be cleaned out. The return time was unbelievable. Fast and friendly. Took time to go over what service entailed.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Device Support & Simple Repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m beyond grateful to be able to lean on Geek Squad with electronics, goes a long way. Their service is recommended. Give the client a piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Geek Squad fixed our iMAC.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent updated our iMAC and got it back online. Excellent job performance by a very knowledgeable IT.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Mrs. McClellan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my phone to my printer. They were fast, friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome at fixing computers!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech fixed my computer problem in 5 minutes He was also friendly and personable!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Restored Zoom connection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service provided by a very skilled and capable technician.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Jeremy is a top notch specialist.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremy finished setting up my computer and fixed the things that were bugging me. He was on time, courteous, and knowledgeable.

    I would recommend this to a friend
Sponsored