Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7357 reviews
(7,357 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Professionalism
Rated 5 out of 5 stars
Anytime I’ve had contact Geek squad is excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad Ruben is professional and kind. He fixed my issue quickly.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
David is the best!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David was very thorough, courteous, professional and very knowledgeable. We were totally satisfied and glad we have been with Best Buy for many years.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Reliable in-home service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was prompt, polite and professional. Sorted out the problems quickly and made the necessary corrections.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad/Total Tech...great combination!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad reps that have come to my home for setup of computer and printer have been great! Knowledgeable, patient, professional, and did a great job!
I would recommend this to a friendRated 5 out of 5 stars
Fixed it in a jiffy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent fixed my computer quickly. He knew exactly what to do. I always get the help I need with the Geek Squad. Thanks.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Set up our iMac
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doug from the Geek Squad was awesome at setting up our new computer and answering every question we asked. Well worth the money.
I would recommend this to a friend- Pros mentioned:Efficiency
Rated 5 out of 5 stars
Happy Customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad hard drive was uncovered and replaced. I can't remember ant time when this desk top worked a efficiently and as easily as it has since it was serviced this past week.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
PC installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad helped us with figuring out how our new PC worked and gave us some shortcuts
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
computer check-up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always very good service and asks questions about what I need to know about on the computer
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Greek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!!! Fixed my computer and signal. What the do you my to say. How about your telephone appointment system sucks!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Expertise Is Everything
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent helped me to finally be able to operate my DVD. His expertise and step by step explaining was greatly appreciated.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad repaired our faulty computer/printer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your technician helped us address a printer/computer issue and revised our home system to handle his improvements.
I would recommend this to a friend- Pros mentioned:Efficiency
Rated 5 out of 5 stars
Geek Squad fixed our iMAC.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent updated our iMAC and got it back online. Excellent job performance by a very knowledgeable IT.
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Dedicated Professional
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was prompt, courteous and very professional. He researched how to take care of my issue and completed the task
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek guy resolved my computer issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Forgotten agents name that came to work on my computer, Asian guy, very knowledgeable and resolved my issues.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek Squad fixed our Ring doorbell
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad agents fabulous! They call before they come, come on time, and fix everything that needs attention! This service is the BEST! :)
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent got my two computers and scanners working in unison very quickly. Set it up so I could use it without problems.
I would recommend this to a friend - Cons mentioned:Hard drive
Rated 5 out of 5 stars
Geek Squad looked at my computers.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad tech diagnosed my laptop computer, and determined that I needed a new hard drive. We ordered it online from Best Buy.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
My Computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you Geek Squad for sending Martin. I appreciate his knowledge and skills because he knows his job well.
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Toby has been very helpful each time he has assisted me with the Canon printer
I would recommend this to a friend