Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7357 reviews
(7,357 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Service
Rated 5 out of 5 stars
The geeks are great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt, efficient service provided with a great outcome. Could not ask for more!
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Outstanding service tech
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer set up and loaded software through Geek Squad at home service. Prompt and efficient… worth every dine
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Squad helped set up and verify that my new gaming system worked correctly. It was quick and efficient.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Help When needed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So nice to have a competent friendly person come to me to fix all my issues.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Really good and fast service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SO HAPPY WITH THE SERVICE, fast solution to our problem and really good attention.The person that came was great
I would recommend this to a friend Rated 5 out of 5 stars
Compliment Geek Squad that complements the product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unconditional service (of last year) was far better than the limited home service Geek Squad agreement of this year (going forward). But our ongoing opinion is that the folks who WORK for Geek Squad have been really smart, personable, fast, mentally quick, effective in problem-solving, and gracious. We could use "some stereotyped words" to compliment them (professional, etc.), but they won't (even if they deserve them).
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Wonderful, great, awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was friendly, knowledgeable, and explained thing to me in terms that I could understand.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Office visit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anytime I scheduled an appointment, Robert Inglenloff made sure that my request was completed efficiently and correctly.My business has benefited from his expertise.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Update accomplished in reasonable amount of time.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer needed a total cleaning and this was accomplished by a very knowledgeable technician.
I would recommend this to a friend Rated 5 out of 5 stars
Great help!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony came to the house and was able to identify the problem and fix it immediately. He was professional and helpful and talked to me in layman's terms so that I understood what was happening.
I would recommend this to a friend- Pros mentioned:Efficiency
Rated 5 out of 5 stars
Mrs. McClellan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my phone to my printer. They were fast, friendly and efficient.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad is awesome at fixing computers!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our tech fixed my computer problem in 5 minutes He was also friendly and personable!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Serviced my new MacBook air
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Calib (geek squad) helped me get everything on my new MacBook Air working properly after transfer from my desk top to my laptop.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Windows update issue...FIXED!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent solved my computer issue concerning updates in a very short time, so easy and fast!
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Printer problem solved
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly and efficient. He worked quickly but explained what he was doing in a way I could understand
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek squad was on top of their game
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was very knowable about completing the job. Will keep in mind that this is the best advice for someone with no knowledge on how to connect electronics.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Soundbar instruction !!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT help provided by Matt Harrison in my knowledge of use for the Samsung soundbar !!! Much thanks to Matt at B.B. Sincerely, Ciro, Allentown, Pa.
I would recommend this to a friend Rated 5 out of 5 stars
Geek agent cleaned up my computer iPad connections
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent recovered user name and password. Set up Google search. Updated old computer.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
HP LAPTOP
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was very helpful, friendly and knowledgeable, Appointments easy to schedule and no long wait time.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad-----Alex--------installed Windows 10
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed help reinstalling Windows 10 on my computer that was running expired Windows 8.1... My computer was missing files that Microsoft deleted while reversing my windows 10 to windows 8.1 years ago because I didn't like windows 10. Alex from the Geek Squad not only spent many hours till he finally got my computer to install Windows 10, but also helped me with tings I have a hard time doing because of my handicap... Alex went above and beyond his duties.........................
I would recommend this to a friend