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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 7,349 reviews
  • Pros mentioned:
    Professionalism

    Dedicated Professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt, courteous and very professional. He researched how to take care of my issue and completed the task

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Outstanding service tech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer set up and loaded software through Geek Squad at home service. Prompt and efficient… worth every dine

    I would recommend this to a friend

  • GEEK SQUAD REP. MIKE - OUTSTANDING SERVICE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad representative, MIKE quickly responded and resolved the operational issues we had with our computers and printer. He addressed our issues timely and thoroughly. Mike is truly deserving of a "5 Star" rating! This rating also reflects on the overall service provided to us by BEST BUY!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    David is the best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was very thorough, courteous, professional and very knowledgeable. We were totally satisfied and glad we have been with Best Buy for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Printer problem solved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and efficient. He worked quickly but explained what he was doing in a way I could understand

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Really good and fast service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO HAPPY WITH THE SERVICE, fast solution to our problem and really good attention.The person that came was great

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Restore Icon Software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Support Tech was very knowledgeable and solved my lost files

    I would recommend this to a friend

  • Installed my new computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent installed my computer and transferred all data. In addition, he hooked up my printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Mr Robert Randall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent helped me find what I wanted and put icons up so I could find what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was very great, skilled, organized, and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Well done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my issues were addressed quickly and to my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Geek squad service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech Devin was ver helpful to me and extremely informative.

    I would recommend this to a friend

  • Geek Squad/Total Tech...great combination!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad reps that have come to my home for setup of computer and printer have been great! Knowledgeable, patient, professional, and did a great job!

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Geek Squad looked at my computers.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech diagnosed my laptop computer, and determined that I needed a new hard drive. We ordered it online from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent got my two computers and scanners working in unison very quickly. Set it up so I could use it without problems.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Geeks to the rescue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, friendly and knowledgeable. Addressed all my problems.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Geek squad fixed my Computer in no time !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    new what he was doing and did the job very well !They know computers!!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Jim did well!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine job. Pleasant gentleman, knowledgeable, r emarkably patient, offered to respond to phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    He was great!…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was prompt, kept me informed, and fixed my problem!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Geek Squad fixed our Ring doorbell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents fabulous! They call before they come, come on time, and fix everything that needs attention! This service is the BEST! :)

    I would recommend this to a friend
Page 236, Showing 4,701-4,720 of 7,349 reviews
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