Customer Ratings & Reviews

Very very difficult to get a hold of geek squad. No direct number and the number you do have gives you multiple computerized answers. When I finally did get a hold of a human, they told me to call this other number and I went through the exact same process. Once I got a hold of the geek squad, it was easy to set up an appointment. The problem is they want you to stay home for 12 straight hours and not give you any indication so you waste an entire day waiting. tech-support guy that came to the house was very informative and easily resolved my issues. It was the process of getting him there. That is very difficult .

Fine job. Pleasant gentleman, knowledgeable, r emarkably patient, offered to respond to phone calls.

the agent installed my computer and transferred all data. In addition, he hooked up my printer.

He reviewed the workings of my computer and got it up and working!

The agent figured out what was wrong with my computer. And clearly explained that the hard drive was failing. It could not be repaired.

On time, knowledgeable, personable, and knew his stuff!

I have used this service multiple times throughout the year and have found it to be indispensible. Whether it's trouble shooting a problem with my computer, printer or internet connections, this service and the representatives from the Geek Squad have been a life saver (and money saver). It is also a time saver as often the problems can be resolved remotely. I recommend this service to anyone who needs support when dealing with technical issues.

Loved having the Geek Squad set up my computer since computers give me a headache. Very polite and knowledgeable tech.

The agent came to my house and set up my computer. He was quick and prompt. I had already got it going but he was able to connect my printer for which I was grateful. Still not completely sure why I don't have same default internet page with email.

the agent helped me find what I wanted and put icons up so I could find what I needed

The service was great! Love these guys! They were on time and very professional. Went above and beyond to get everything working!

Carlo was very knowledgeable and completed the necessary services easily!

Great service provided by a very skilled and capable technician.

The agent made everything work just great. He was so very helpful that I never hesitate to call when I need help.

I needed help to resolve a couple of computer issues. Geek squad was easy to schedule , arrived on time and corrected the problem.

Francisco connected my new Computer and Printer. He gave me several tips on how to maximize my usage of my Computer and Printer and his advice REALLY helped me!

Problem solved! Great job done. The representative was respectful and patiently answered all of my questions.

I love their service they are fast and very ggod at what they do always fix my problem right away

Gustavo, our agent, was courteous, professional and very knowledgeable about our computer needs. He made the experience as easy as could be hoped for.

The agent was super. He cleaned out my computer and showed me how to use some of the things I have that I didn't know how to use. Very helpful.