Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7357 reviews
(7,357 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Service
Rated 5 out of 5 stars
Great service.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alex was GREAT!! Highly recommended. Thanks for the great service.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
justin Rivera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agent Justin Rivera was helpful, courteous, and knowledgeable. He truly is a 5 star agent
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad does it again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very thorough and made it much easier for us to maneuver through the programs.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Internet connection not working with printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service accomplished what I needed done Didn’t take long. The agent explained what he was doing along the way
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
YouTube TV assisstance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were great in teaching us how to use YouTube TV
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
He got my computer running again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very polite, patient with a mistake I made, fixed my computer problem and listened and answered any questions I had.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
New computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sergio, the technician, was so helpful in setting up our new computer.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Good service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On-time service. Everything's working fine. Would recommend their service to anyone.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek Squad keeps my PC in great condition
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AS ALWAYS, EXCELLENT SERVICE, COMBINED WITH ON TIME, CLEAN, RESPECTFUL, KNOWLEDGEABLE. MY FAVORITE TECH IS A GEEK SERVICE REP.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Fixed my hard drive backup storage device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was super knowledgeable and very patient with answering my questions.
I would recommend this to a friend Rated 5 out of 5 stars
geek squad are great.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.made my computer work like new. the geek squad are the best in the business!!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Made it SO Easy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My recent experience with Geek Squad was terrific! I just bought a new laptop and had them transfer the data from the old one to the new one. They made the transfer at my home, which was a huge benefit. The woman who did the transfer was great to work with and was good about explaining everything to me as she did it. I was unsure about the recent increase in cost for a Geek Squad subscription, but this experience convinced me that it was worth it.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted my TV and showed me how to work it. Also, he helped me connect it to the cable and Wi-Fi?
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Steve from service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service very helpful. Steve is terrific. Thank you.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek squad helped with both my desktop and printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these guys....they are prompt, knowledgeable and very polite!!!
I would recommend this to a friend Rated 4 out of 5 stars
Geelk squad installed my computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer works very good. However, store personnel could've advised me of changes in product that caused difficulty. Then store pwersonell made it difficult to overcome problems.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 5 out of 5 stars
Kris with his extensive knowledge fixed problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kris the tech figured out 2 issues different issues which would not let me connect to specific sites.
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Great job fixing my computer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Levi fixed my computer and rendered such professional and efficient service.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek squad repaired our computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was knowledgeable and polite, explaining everything and was very patient.
I would recommend this to a friend Rated 5 out of 5 stars
Installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation and data transfer done by a very courteous and competent technician..
I would recommend this to a friend