Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7357 reviews
(7,357 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Service
Rated 5 out of 5 stars
Geek Squad saved my will
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thr agent recovered a document which had previously been deleted by another agent. He also answered many questions.
I would recommend this to a friend Rated 5 out of 5 stars
HP
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very well done setting up my new computer. convenient having hep
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Mission Possible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Service I Received Was To Set Up My Computer so I Could Use my Television Speakers As The Primary Communication Device for My Computer. Or Use My Headphones As The Primary Input Output Device For My Computer. They Did A Bang Up Job.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Dave was so helpful and knowledgeable Thank you!
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
repair to computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.received great service from the Technician he was professional
I would recommend this to a friend Rated 5 out of 5 stars
Home visit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents have arrived with my order and installed and it works very well
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad efficient computer help
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kyle Middendorf immediately knew what to do to get my computer working again. It took him very little time to correct the situation.
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
technician
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very helpful, he was on time and very knowledgeable about setting up my laptop
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad solved all my problems!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was on time, courteous, knowledgeable and successfully solved all issues!
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Updated my laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledge and answered all my questions. Service timely and kept me apprised of steps
I would recommend this to a friend Rated 5 out of 5 stars
A Worthwhile Investment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used your services for three of my purchases. It's comforting to know I can schedule an appointment and have someone from the Geek Squad come to my home and make repairs in the comfort of my home. The 'Geek (s)' have all been very knowledgeable, professional, kind and patient with my questions. A worthwhile investment. Thank You.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Finally, an in-home tech fixed it!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank God for Clay Everett, a fantastic tech. I will always request him for my in-home computer and printer installs and repairs.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 4 out of 5 stars
xxx
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The representive that did the work needed was effecient and knowledgeable. He needs to consider that he is working with customers who are not as knowledgeable as he. His personality is -95 which should also reflect on this.
I would recommend this to a friend Rated 5 out of 5 stars
GS INSTALLED MY COMPUTER ABD SOFTWARE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Richard, on the Geek squad, did an outstanding job. I had to go in the hospital for a week and when I returned I had a new computer, my old software saved, and new software. A tornado had taken out my old computer. His personality was as good as it gets. So could not be happier and yes I joined the club.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Fire Stick Geek
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garald installed my Fire Stick expertly and showed me how to use my new TV service. A++
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad fixed our computer bug
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was very knowledgeable and friendly. Had our computer up and going in no time
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Wonderful Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tech support from the Geek Squad. In home seservice is tops.
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad where very good and professional and clean up afterwards
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
updated and connected my laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service: prompt, polite, knowledgeable, and he fixed the problem.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
At home support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was helpful in clarifying and checking several things on our laptop and television equipment.
I would recommend this to a friend