Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7357 reviews
(7,357 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Lgd
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my computer and made necessary changes to my computer.
I would recommend this to a friendRated 5 out of 5 stars
NO title necessary.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent reviewed all my accounts on the computer and then answered all my specific questions; which was like 20. He also changed the sound connection as the original pad was no longer working. He tested everything and explained the life of the computer and the risk for a long term usage.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Highly recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent response and prompt service Glad I signed up Worth the price
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Associate came to my home, checked everything on my computer and informed me that I needed to purchase a new keyboard. He gave me the stock number so I could purchase a keyboard similiar to my existing keyboard. When I got to the store, I showed the Associate the stock number and the purchase went very smoothly.
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
Geed squad is fabulous one on one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doug was very professional and extremely helpful, he handed my issues
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek squad explained issues with my computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very professional and knowledgeable and very patient.
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Great service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brock was very helpful and took care of my problems quickly. He is very nice and very supportive.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek Squad great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good value good service they were prompt helpful and did not make me feel bad as the fix was very simple
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad solved my problem quickly.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent came on time and took care of the problem. Did a fantastic job!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad : evaluated , diagnosed , organized wha
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already sent in review : for second time: 1st person, Steve , went above and beyond to take care of problem - he found I was sold wrong item - at Best Buy- for him to install. He helped get things corrected , re ordered etc - I had to wait to get correct item . Sean came to install correct item when I got it- Sean also great- further , installed and connected new printer once I had correct new modem/router. He was also great.
I would recommend this to a friend- Pros mentioned:Efficiency
Rated 5 out of 5 stars
Geek Suad fixed my computer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed my computer and was very nice. Did it fast and answer and explained all my questioned I had.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Laptop Support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was able to do in less than 1 hour what would have tken me a couple of days.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Geek Squad fixed computer and printer problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Carlos knew exactly what to do and was in and out quickly and fixed all of our problems.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Restored my computer after failure quickly.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Highly recommend Mr. Feinhold for any computer issues that need fixing.
I would recommend this to a friend Rated 5 out of 5 stars
New computer installed by Geek Squad.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent installed and set up my new computer. Being 73, i really needed his help.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Fixed My Issue Quick
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service, always love having the Geek squad out to help. Very professional and go above and beyond.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
AWESOME GEEK SQUAD!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is AWESOME!" Got the problem fixed he did it the time allowed..,,,,
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Geeks rule
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geeks r smart courteous fast and fun. So worth the membership fee.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
installed my printer quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked up my printer and tried to help with a I Phone it was excellent service
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Computer updates and problem solving
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad ( Adam and Abdullah) especially) gives me exceptional customer service.
I would recommend this to a friend