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Customer reviews

Rating 4.7 out of 5 stars with 7357 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 7,357 reviews
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Repair my computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always exemplary service and solve. Thanks!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was able to help me with my new monitor setup as well as setting up my new speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem with computor, Daniel corrected them. cleaned out what I didn't need.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Sonos Help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and prompt. Appreciated the call prior to coming. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job of installing tv and clean up of packin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted quickly and professionally and paired to computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with my computer problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped alot with my computer problems and very nice person.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great techs, knowledgeable and very professional. Took care of my issue in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes me feel better.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He cleaned up my computer and explained some things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is amazing. Handled all my problems immediately

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable, great working team

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did it right

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troubleshot and fixed my computer. On time and very professional

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek Squad fixed my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Resolved error issues on my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    His name was "Yalcin".

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man showed up on time...was able to solve my problem and explain it to me.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    External Hard Drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for the week it was put in. Must wait longer to give true review to see how well it is working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad Computer Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad technician which installed our new computer and performed the data transfer from the old computer was professional, courteous, friendly, and willing to answer all our questions. This is the 4th time he has assisted us with computer related issues/installations, and I will request him if future needs arise!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Excellent Services

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent! Repairman was knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent instructions.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very helpful instructing me how to set up the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    computer repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was friendly, polite, professional & resolved my problem.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Knowledgable, friendly. I am bery appreciative.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some time, but now I'm back on my computer, again.

    I would recommend this to a friend