Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7357 reviews
(7,357 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Service
Rated 5 out of 5 stars
Geek Squad ensured I understood the repair process
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service by professional and patient individuals.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Repair
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service showed up on time and was professional
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Updated myMac OS.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paul provides excellent service and is ver knowledgeable.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad got my computer running again!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent got my computer back up and running and completed a long overdue backup of files!
I would recommend this to a friendRated 5 out of 5 stars
Love this Service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had excellent experiences with Geek Squad, and this one was no different. Often times I get a simple problem taken care of virtually, but this time someone had to come out and the issue was resolved quickly and with great respect for my home and privacy.
I would recommend this to a friend- Pros mentioned:Efficiency
Rated 5 out of 5 stars
Excellent service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed help with new laptop. Tech was excellent and had it up and running fast.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek Squad fixed software issues with my computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an excellent job fixing the issues I had with my computer
I would recommend this to a friend Rated 5 out of 5 stars
Geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best, always solving our problems! Thank you, so much
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
The agent took whatever time was necessary to inst
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent took whatever time was necessary to install my magic phone.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek Squad did a very good service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent provided service to my apple computer Mac Book Pro 14 very good.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Signed up for Totaltech service and computer revie
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service! Prompt arrival. All questions reviewed and answered.
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Sony 75er
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted my 75 inch and connected all devices in 30 minutes Very professional
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad fixed my computers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Duncan is knowleageable and very friemdly. He solved my computer related issues to my satisfaction.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Grateful for Geek Squad!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt and professional service - very knowledgeable
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Put new fan in my dell pc
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent knowledge, polite and fixed it quickly. Even wore shoe covers
I would recommend this to a friend Rated 5 out of 5 stars
Installing the TV was not a problem at all. Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes they did connect all my devices. They did an excellent job.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super always have great people to help us & great stuff to buy
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Great service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and support! On time and prepared to help in whatever way possible.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad worked on two computers at once
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were happy that Geek Squad was available to come to our house and set up our computers to work properly. Because of the cloud storage system our computers were linked together, and the favorite sites were mixed up. The technician was able to separate the two computers so we can work independently and have our own favorites.
I would recommend this to a friend- Pros mentioned:Efficiency
Rated 5 out of 5 stars
Friendly and fast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These folks do a great job, had a mess on my computer and he did a great job in record time.
I would recommend this to a friend