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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 7,349 reviews
  • Pros mentioned:
    Professionalism

    Sony 75er

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my 75 inch and connected all devices in 30 minutes Very professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Ms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came to my house was pleasant & knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Geek Squad Very Efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician fixed our problem. Answered lots of questions.

    I would recommend this to a friend

  • Geek Squad got my computer running again!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my computer back up and running and completed a long overdue backup of files!

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    The Geek Squad Rocks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David rocks! The Geek Squad rocks! They work until they get to the bottom of the issue and they solve it.

    I would recommend this to a friend

  • Geek Squad fixed computer issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed issue on my computers. Did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Kevin Peterson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kevin is the best of the best as far as we are concerned… 5 Starr plus

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Geek squad helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent showed me computer was working correctly and how to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    good geek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service. arrived on time. solved problem very quick.

    I would recommend this to a friend

  • Helpful service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the Geek Squad member to my house to help install a new printer I had bought. But, I had also recently changed over my Google service to their new service and with that came a need to realign all of my devices to the new router. So, not only was the printer installed and set up, but the internet connections were put in place for the printer, the RING device and the RING chime and the thermostat that also had an internet connection.

    I would recommend this to a friend

  • Amanda

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always Amanda is a true professional. Not only did she fix my problem (voice sync fire stick) she took her time and made sure I could do it myself should the problem arise again. She is a great asset to tour company. I will go nowhere else and will keep telling everyone about her and Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Reconnected all our devices to the printer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took care of everything I asked for and then some!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Looked at my gaming tower

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great!! He was very polite and very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    He also sneered all my questions.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad fixed my computer quickly. He was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and support! On time and prepared to help in whatever way possible.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    computer repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent DK is just AWESOME. He's EXTREMELY knowledgeable...

    I would recommend this to a friend

  • Geek squad set up my printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They solved the problem. I am so grateful. Thank you so much.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Friendly and fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks do a great job, had a mess on my computer and he did a great job in record time.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Geek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable and efficient. He was punctual and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Geek Squad fixed my computers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Duncan is knowleageable and very friemdly. He solved my computer related issues to my satisfaction.

    I would recommend this to a friend
Page 256, Showing 5,101-5,120 of 7,349 reviews
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