Customer Ratings & Reviews

geek squad service man was very good and knowledgable

the gentleman that came out was great. 123 fixed and showed us how to fix it ourselves

Geek Squad agent came to my home because my new printer was making streaks when printing documents. Turns out that I had not changed the ink cartridges that came with the printer to the new ones sent to me by the manufacturer. (I sure felt like an idiot.)

Very professional very polite did a good job. I was satisfied.

The agent, Ben, set my computer up and downloaded all that he could from my old computer. He connected my wifi to it and got me set up with my printer. He took the time to download all my photos. Which were so many that he actually came back to finish up, it took almost 2 hours to download them all.

We received excellent service! The tech was on time & he easily solved the problem!

Agent was on time and corrected problem. Was knowledgeable and professional

Printer wouldn't print out a contract. Had to wait 2 days for the appointment! Not good! Contract wouldn't print out because time lapsed!! I was informed that I may have to replace my Canon printer. Printer has been working for my other documents now.

The agent transferred all my files from my old to my new computer and took the time to set up and explain the new security features that I didn't have on my old computer. He was very competent.

Very professional. In and out quickly and mission accomplished. Excellent work.

Jared did a fantastic job, first assessing the problem, then determining the perfect solution, developing a convenient service time frame and installing everything with ease, explaining everything with patience. We're really happy with the whole home wifi system and the extra solution for the older not-smart television. Very satisfied with the products and the tech service.

The tech was kind and knowledgeable, but the communication between two laptops was not resolved. A few days after the visit, I located the credentials of the old laptop. That was my mistake, not the tech. Last week I took the new laptop to the Best Buy desk and the issue was resolved in 5 minutes. The credentials for the new laptop were also unknown by the original tech but easily displayed in Credential Manager last week.

don't know what we would do without the Geek Squad. Love the service

Bayley was our agent. He did an outstanding job. He listened to me, took time to explain the issues and what he would suggest to resolve the problems all while seeking my input and preferences for how the issues would be resolved. The in home service was beyond my expectations.

Outstanding and knowledgeable service by the techs.

knowledgable and great service. Didn't leave until all concerns resolved

Great service and Tech. All issues resolved and all again is good.

Prompt. Incredible knowledge. Friendliness. Made sure everything was working before leaving.

Excellent service from the squad. I would recommend

Geek squad employee very knowledgeable. Satisfied with This service.