Customer Ratings & Reviews

Agent was very professional and helpful. Very respectful

Natasha is great. I am always needing help she helps me all the time. I am an old fella and need allot of help. from the computer and the cell phone and printer. She is patience and talks slow so that I understand, she even give me test at the end of the appointment

I have recommended several family members and friends and they have equally appreciated the fine, professional services the Geek Squad team provides. Especially Robert Luong, who has been me Agent for several years, and has demonstrated great professional, full technical understanding of the specific issues I have had, and with ease he fixes all the technical matters.

outstanding service by tech however, could don better

The agent transferred all my files from my old to my new computer and took the time to set up and explain the new security features that I didn't have on my old computer. He was very competent.

Tech arrived at the time provided. Solved my problem promptly

The technicians we very professional, courteous and knowledgeable.

Tyler from the Redding Geek Squad has been my 'go to' guy from the Geek Squad. He has always been so helpful and knowledgeable..and fast to get things up to par that I had stressed about! He enjoys what he does and he is fun to talk to.

He worked on my lap top that has been a problem since I bought it. He fixed my problem and explained why he could not fix a different one. I have to contact my Internet provider to fix it. He was very helpful to me. Very professional. clear, made it understandable

our tablet was running extremely slow. the geek squad updated all policies and ran a diagnostics and other stuff I dont know about. the results are that the tablet is operating like before. I am pleased with the results and the response.

I can't imagine going anywhere else to purchase a product that BB has. Your Geek Squad person Tyler is fantastic as well as James for the TV. Fabulous expertise, manners, cooperation and knowledge!! I hope they a re being paid well.

The Technical Support associate came to my home to assist with set-up of my new lap-top. He worked with me to "make it fit my needs" and make it faster and easier to find what I wanted. I really appreciated his visit and will request him if I need additional assistance.

Geek was courteous, quick to smile & laugh, and engage in relevant conversation, and above all efficient. He solved my issues with remarkable skill. Cost was also perfectly reasonable, and worth every penny.

The agent repaired and updated my computer It is as good as new

Excellent and exactly what we needed. Works well an d easy to use.

Andrew was professional and proficient. Plus he was polite and helpful.

Very professional, friendly, professional and right on time.

On time and great job installing my washing machine.

Very knowledgeable and capable. Came exactly when he was expected.

Outstanding home service. Great, friendly Geek Squad rep addressed all my issues, and was able to quickly help me setup my home network. He was so very knowledgeable, efficient, and explained things very well. I am very grateful for his great service.