Customer Ratings & Reviews

Fixed the problem in minimal time. Everything works great.

As always your tech know there job and explain why

The tech arrived on time and was able to detect the problem after about 15 minutes if trail and error. He explained in detail how to successfully connect the speaker to the PC. We really appreciate the support we receive from the Geek Squad coming to the house.

Very helpful and knowledgeable!!! Would recommend.

Fast and easy repair on how to unsync chrome book.

Setup my router with devices connected to the router.

The agents were not able to correct the problem but, I think tried very hard. I was given an "in Home" appointment so I am pleased with the help that was offered. I have depended on Geek Squad for a long time and am very grateful for the help provided. Have nothing but good to say about your agents.

The agent was amazing! I only waited 2 days for my in-home appointment! He fixed the problem with my computer and NO bill! i am a member and it is the BEST investment. Help 24/7. It is a necessity in my life! Just check out all the benefits!

cleaned and updated my computer. Very efficient

Agent was extremely knowledgeable, helpful, and courteous.

At age 88 I know how to use a compter, bt m technically ignorant. I don't know what I would hve one without the Geek Squad. There were time when i gotdisillusioned but in the end the problems were ultimately solved.

professional and good at the job, will chose geek squad anytime

I have come to rely on the Geek Squad service for maintenance on my All-In-One-Computer. I will never be without this service in the future; it gives me such peace of mind. I am getting ready to purchase a new TV from Best Buy and I am worry free about it because the Squad will come and help me if I should need it.

Terrific service! Agent was timely and did a great job!

Geek Squad agent quickly restored my missing e-mail on my MacBook Pro after a faulty update on Yahoo/AT&T. HP printer also working oddly & I thought I might have to replace it, but Geek Squad agent didn't give up & got it working perfectly again. 5 star rating in my book!!

The Agent cleared my computer frozen "Dont turn off your computer,call this number".and then checked everything.and my cellphone connevtion to my printer now works well too.

Tyler helped me fix my cell phone booster, re-position my WiFi boxes and help get rid of malware on my work computer. This is invaluable as I need to be able to successfully have uninterrupted calls and WiFi as a remote employee.

The agent was able to get my computer back up and running.

He fixed some laptop issues and brought a mouse and speakers . He is the BEST and is the reason I come back to Best Buy. He is polite and explains things to this 80 yr old. Mike Plowden is because I am a cusomer

Michael Jones is knowledgeable, professional and super efficient. He got my printer working in no time, and I was so happy I didn’t have to replace it. Michael explained what the problem was and how I could avoid it in the future. Terrific service experience!