Customer Ratings & Reviews

The agent in store cleaned my computer and updated, He described features, changed settings and was willing to offer whatever service I requested. a very pleasant experience!

Best Best Buy Tech ever. Made suggestions for new products which I will buy today. Explained what was wrong with computer and printer hookup. Fixed laptop problem that another repair guy did. (NOT BEST BUY)

The best thing I ever did was signup for Geek Squad. Worth every penny. The people are the greatest both in chico store and home service. It's because of them that we purchased a 4th PC.

Looked at computer and laptop to see is compatible for screen viewing. However he discovered that I had an older desktop monitor and said to go get just a monitor a name brand one for under $100 and he showed me what Best Bye has.

Mathew was amazing. He patiently and kindly explained things in simple English. He went over them again for me, But more important, he fixed the problem, and it is still holding today. Good work Best Buy! and Thanks!

Thanks for sending a super technically savvy technician to solve my computer issue. He did an excellent job of finding and solving my problems and made very important recommendations which I greatly appreciate.

YOU'RE THE GREATEST !!!!! Have been using Geek Squad for years, They never let me down !!! Sorry I do not know 50 characters hows that if I haven't hit 50 yet you;re out of luck

The Geek Squad service covering the printer setup was completed outstanding!!!!! This was to support my wife’s sister and family is always first..Thank You …..

The agent installed the device that coordinates hearing aids with the television to channel the sound through the hearing aids. This task was beyond the capability of the homeowner. The agent figured it out and made the connections in short order. Very impressive and appreciated!

Great! The guys were able to fix my problems and show me how to eliminate another problem I had. Best of all, they came to my home instead of having me come into the store. I have mobility issues and this was a GOD SEND help.

Thank goodness for Geek Squad! They were the only ones that figured out how to correctly repair my computer. Several others tried and failed. I was able to get my computer fixed at home. Great home service!

The agent was knowledgeable, recognized my problem and repaired the printer. He was pleasant to talk with and seemed concerned about our problem.

The “Geek” installed our firestick, connected it to my Amazon account And showed me how to use it. In addition, she connected our devices to our new wireless printer!! Professional, courteous, and personable.

The guy was nice and helped me figure out the issue and solution. Also stopped some stuff from auto coming on when my desktop came on, stuff that didn't need to do that and was just taking up precious ram since I don't have a lot :)

The Geek Agent Justin as always is polite, personable and very smart in his knowledge of computer installation . I was happy to ask him questions and he answered them fully on 3/18/2022. He is a superb agent and I would recommend him to others. Thank you I am very pleased

Our technician patiently and thoroughly explained how our our router and itnernet service had been set up and made suggestions for purchases to increase our signal. He was very helpful!

Shane, Geek Squad Agent, came to my home to transfer info from my lap top to my new desk top computer in a timely manner. He was informative, knowledgeable and friendly. He also seems to care about his work. Thank you Shane.

The agent was very knowledgeable and took time to explain how to set up and use the Gaming computer that we just brought to my grandson. He actually took the time to set it up EXCELLENT CUSTOMER SERVICE He is a GREAT ASSET to your company.

Since I have cataracts, it's difficult for me to see things properly and figure them out. Geek Squad was able to see what my problem was and correct it quickly giving back my computer use.

Mr. Christopher is the best of the best. Kind ,Smart, Accountable, Responsible, Accurate and Efficient. Really respectably done his job and keep up the reputation of Geek squad team. Job well done. God Bless Him and the team!