Customer Ratings & Reviews

The gentlemen came was very kind, patient. I am not a computer person and he was very understanding and answered all my questions. I am so very happy that i bought this plan so helpful!!!

Cody the tech expert, very knowledgeable and patient. Fixed my computer and printer. Will definitely request him with any future issues.

Daniel did an excellent job of correcting my computer issue/Bluetooth issue. He showed up when he said he would. He was courteous and respectful!!!

It took an installation and a phone call with GEEK to get printer working, but it still was not working well with my files, so a GEEK squad member came to my house and solved all the problems. I am very pleased with my new printer and GEEK.

Edgar was very patient as I explained my issues with my television, he proceeded to check out the problem, tested different ways to resolve the problem.

Gus, from Geek Squad, set up the new routers and also helped me navigate use of the Roku. He was very patient with all my questions and carefully explained everything. Not being a super ‘techy’ person myself, I’m so appreciative of the service!

The agent is one of your finest, always courteous, on time, takes the time to answer any questions... Looks into all ways to correct the problem and not just the first and easiest to do.

The agent was very respectful and professional as he cleaned up my computer. I am 89 and he was patient with me. He fixed my email on my phone as it was not updating. He did it through the computer.

Once again Jerome got the installation of my printer done with efficiency and humor. It is delightful to work with him once again.

Agent successfully started my new Hewlett-Packard printer (replacement for original that quit during warranty period)

Geek Squad tech support was excellent, patient professional, competent and able to debug our software. We had been hacked with fake Microsoft software demanding payment to debug. The rep carefully made your system protected. Thanks Geek Squad

The agent cleaned the ink roller and it did not solve the problem. The printer was over 8 years old so he helped me select a new one that was compatible.

The Geek Squad is there when you need something fixed right and they WILL fix it right in the least amount of time, so if you want the best go to BEST BUY GEEK SQUAD!

Gene is great & so knowledgeable !! Can ask him any question & he can always solve my problem in short amount of time. He is EXCELLENT!

Agent Gary is the best quickly connected my computers, phones and TV to our Starlink wifi. He also explains everything so we can understand what he is doing.

Your technician solved my problem quickly. They are all very knowledgeble and friendly and, frankly, I wouldn't live without this support for all my electronic needs. I use them frequently.

The technician was very proficient and friendly. He corrected the problem and even provided important information that will enhance our system

The Geek Squad is top notch! They are prompt, knowledgeable, friendly, quick and have rescued us many times from computer and TV issues! Best money for the buck ever.

Anthony was the member that came to fix my computer. I had ask for him because the first time he came to fix the computer He spoke language that a 88 yr. old person could understand. Such a very nice & really tech smart.

The Technicians performed a check of our Sonos system. The Technicians were professional and curtesy’s. We appreciated their insights. The Technician’s had two suggestions on improvements for our system to prevent reoccurrence.