Customer Ratings & Reviews

Thank you for all your assistance in resolving many issues with my computer, printer and internet services. I appreciate your competence and efficiency.

The service man Andrew was very knowledgeable, patient and friendly. He gave us many good advice regarding our stove and said that he would follow through if we needed more assistance in the near future.

Michael Peters helped install land line phone- exemplary service!! Many thanks. Excellent service.. Many thanks for fantastic service,’ K Karrer

Was supper nice and tried everything to fix our damaged pc. We ended up having to take it in to get a clean wipe and reset but wouldn't have known that without their help!

The Geek Squad agent was able to diagnose the Wi-Fi issues with the new modem and router. All of this has made it easier to mange my Wi-Fi network on a daily basis within my home.

I just had a washing machine delivered .The guys that delivered were carlos hidalgo and arian both were perfectly wonderful peopl i look forward to hopefully them delivering my dryer

Technician was very helpful and knowledgable about what he was doing. Explained what he was doing and keptt us up to dat on progress. aftrer completion he went thru everything he hadcompleted

I had great service. The tech delivered and set up a new TV. He did a fantastic job! I like having the same tech as he knows the electronics I have and those he has maintained or new ones. I am a member and would not be without it.

Agent worked thru device problems quickly, discussed alternatives, obtained approval and charged and installed a replacement. Best service possible.

The agent Jose Cruz did a wonderful job determining what the problem was and suggesting a solution. After taking his advice, I was able to have Best Buy complete the correction.

my new TV was delivered on time set up beautifully. I would recommend the Geek squad to everyone. This experience and one's previously for my computer have all been excellent.

In-home computer fix. Wish I could remember the tech's name but he was beyond fantastic. Currently trying to figure out if the updated rules in the Total Tech Support have changed to include in-home computer service?

Last week, the sound quit working on my computer. I called someone to fix the driver and sound system. The solution to this problem was solved professionally and quickly. Thank you!

Gene Brooks took care of a number of problems that had resulted from 35 plus years of computer and software upgrades. Very few problems now. Thank you Gene.

Erik was on time and very friendly. He answered all my questions and explained things clearly. When he left, my old computer was working well.

My printer paper jam was fixed within minutes and it was so nice that the Geek Squad showed me what to do if it happens again. Then he made sure everything was working properly. Job well done!

Your agent addressed our problem of Internet access, download and upload speeds, in our home and solved three different issues within a short visit.

Following the hack of my computer the agent cleaned and removed unwanted and intrusive hacking items from my computer.

A substitute geek Squad came when the scheduled guy had a car problem. Great service, extra mile to sort out ny potentiall hacked devices.

The tech was very nice and well spoken. Worked on my computer and determined that the unit was defective (had a total of two machines that were ' bad' and went to a different computer upgrade.