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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 7,349 reviews

  • laptop Repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg arrived, fixed the laptop and let me know what was happening. Of course Computer Language is foreign to me, but he explained in terms I understood Pleasant

    I would recommend this to a friend

  • Computer and phone issues taken care of.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He called ahead and arrived on time. All of my concerns were appropriately addressed and are working fine.

    I would recommend this to a friend

  • Mouse issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Technical Service and great service by the skilled technician. She was great and very helpful.

    I would recommend this to a friend

  • FAST AND KNOWLEDGABLE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A LOVE THEM. THEY ARE GREAT!! THEY COME ON TIME AND ARE VERY PLEASANT. THEY ALWAYS KNOW WHAT THEY ARE DOING AND ALWAYS TAKE CARE OF THE PROBLEM THE FIRST TIME.

    I would recommend this to a friend

  • Shopping for Apple Watch accessories?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson who assisted me at the Nashville West, Best Buy was courteous and knowledgeable about the product that I inquired about. I am pleased with my purchase.

    I would recommend this to a friend

  • Modem hookup.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the "Geek Squad", especially Steven. Came to house because of modem problem. He went the extra mile in helping us.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Sc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive and knowledgeable. Would recommend Ahmed.

    I would recommend this to a friend

  • Connection problems between computer and printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician who came out (I forget his name) was stellar. Didn't just fix everything I asked of him between my laptop and printer, but saw something else and fixed that, too!!

    I would recommend this to a friend

  • Geek Squad restored my computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me over the phone and was able to restore my program files and passwords. Once again my Geek Squad membership saved my butt. Money well spent!

    I would recommend this to a friend

  • Geek squad helped me update my computers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate that the agent was able to update my computers in minutes. Something that I was unable to do. This service plan was a good investment!

    I would recommend this to a friend

  • computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He straightened things out on the computer so it was easier to get to some apps and made sure we knew how to do things correctly.

    I would recommend this to a friend

  • Follow up with Geek Squad works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team has been very helpful, friendly and suggested how to keep system in good working conditions. Glad I signed up for their help.

    I would recommend this to a friend

  • Geek Squad Computer Repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech Was Able Quickly Make Computer Software Repairs. To Clean Up Some Issues We Were Having He Made Some Recommendations For Future Upgrades .

    I would recommend this to a friend

  • Geek Squad advising and setting up my new compute.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help with my new computer transferring thousands of photos from my old computer was heat!

    I would recommend this to a friend

  • Geek Squad Computer Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad support person was excellent. She interacted well with me and was able to fix the various computer issues and questions I had. I will be pleased to have her work on my computer again.

    I would recommend this to a friend

  • Lupe Rodriguez

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech is awesome. He installed my new computer and moved the important information over from old computer and also got my backup installed for me.

    I would recommend this to a friend

  • Geek Squad replaced my router quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to replace my router and restore my wifi. He knew exactly what he needed to do and took care of it quickly.

    I would recommend this to a friend

  • Geek Squad installed my computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very mindful and helpful. He fixed my problem and showed me how to correct the information if I needed to correct it again. Very nice person.

    I would recommend this to a friend

  • Patient and helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was patient and very thorough. Took time to explain the problem as well as correct the problem

    I would recommend this to a friend

  • The agent was very courteous.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent had set me up for an appointment to have my computer wiped clean of its previous information. The agent filled out the paperwork, set an appointment for pick-up and made certain that all was understood. Well done.

    I would recommend this to a friend
Page 284, Showing 5,661-5,680 of 7,349 reviews
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