Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7357 reviews
(7,357 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Home service.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If this is when Ryan came to the house to fix the computer, He did an excellant job. Had it fixed in no time. It had been at the Spring Hill store and they did nothing.
I would recommend this to a friendRated 5 out of 5 stars
Installation of newly purchased printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician that came to install my newly purchased printer was awesome! He was here on time and quickly installed the printer and had me running in no time at all.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed our new system quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mahreen was fantastic!! She got everything set up perfectly and gave us a lesson how to use our new TV.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed my computer and routing issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. They came to my house due to routing issues and figured it out in less than a few hours. Great and professional!
I would recommend this to a friendRated 5 out of 5 stars
Helpful, efficient and nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was so helpful and efficient but most of all he was a nice guy to have come to our house.
I would recommend this to a friendRated 5 out of 5 stars
Technician was very good on most things.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed my husband's computer and printer issues but not my cell phone printer issue!!! Need to set another appt. for mine.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad corrected faulty installation issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad member, David Price, corrected installation flaws on my computer e-mail and Microsoft 365 He was very professional and very helpful!!!! I highly recommend him!
I would recommend this to a friendRated 5 out of 5 stars
geek squad replaced printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician checked the printer and detected the problem; unfortunately, the printer could not be repaired, so the tech ordered a new on. One week later, the printer was set up and installed.
I would recommend this to a friendRated 5 out of 5 stars
Rich m Inspector
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi was not staying on my computer longer than 2min The agent was perfect Rate a10 on performance
I would recommend this to a friendRated 5 out of 5 stars
"Who you gonna call?" Geek Squad!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christopher resolved all of our printer problems. I will never waste my time again trying to troubleshoot and fix my computer problems.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad restored Edge Browser to my PC.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For service on 3/26/2024 - great job by Josh Oxner. He really knows his stuff. Much appreciated.
I would recommend this to a friendRated 5 out of 5 stars
Worked through a problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Justin worked through a problem with getting my Go Daddy account changed over after my husband passed away.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was there for us with our new system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After we received our 27" desktop computer, we learned to use it, however there were features that needed more explanation. The Geek Squad came and helped us. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Extremely Patient Employees
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am on disability and older person. Not so tech knowledgeable these days. Needed basic PC knowledge again. And always take pc to store to do maintenance.
I would recommend this to a friendRated 5 out of 5 stars
Knowledgable geeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek answered all my questions, repaired connection and efucated me in problem prefention
I would recommend this to a friendRated 5 out of 5 stars
Laptop and printer communication.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gregory, Geek Squad Technician was outstanding. Very professional and knowledgeable. I highly recommend this service to all my friends and relatives.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Geek Squad installed my computer quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Were timely and very helpful. Instructed me on use.
I would recommend this to a friend Rated 5 out of 5 stars
Mr.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Richards and his helper were Friendly, kind, helpful, and easy to talk with. They solved some problems I didn't know how to do. I hope I get them the next time I need help.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service Call
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was pleased with the service I received from the Geek Squad serviceman who visited my home. He was pleasant, and professional, and solved my laptop and TV problems very quickly.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the Rescue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very helpful in clearing the malware from our computer system. He answered our questions and made suggestions.
I would recommend this to a friend