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    Computing Device Support and Simple Repair

    SKU:
    7857287
    Highly rated by customers for:
    See Details

    Customer reviews

    Rating 4.7 out of 5 stars with 7357 reviews

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    95%
    would recommend
    to a friend

    Customers are saying

    Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

    This summary was generated by AI based on customer reviews.

    The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
    Page 292 Showing 5,821-5,840 of 7,357 reviews

    • Gerk Squad technology support

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The Geek Squad rep was very knowledgeable and professional, We will gladly askk for him again if necessary.

      I would recommend this to a friend

    • Old desktop computer

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent Jeremy reviewed my questions and concerns about my 10 year old desktop computer. After explaining what he could or could not do, he directed us in purchasing a new desktop. A very wise solution.

      I would recommend this to a friend

    • Fantastic service technician

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Dave is an excellant technician. The visit was relatively smooth and informative as well.

      I would recommend this to a friend

    • Geek Squad Repair

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Ahent came out to repair connections for laptop with 2 monitors. Tech recommended that I pirchase a docking starion which worked out fine.

      I would recommend this to a friend

    • Recycle old laptop computers.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent was able to remove the hard drives of my old laptop computers and recycle my old computers successfully.

      I would recommend this to a friend

    • Geek Squad tech Matthew installed Hard drive

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Geek Squad tech Matthew installed Hard drive and Setup my home Wi-Fi and Modem. Matthew also spend time showing me how to use my new home setup, he was very knowledgable and helpful.

      I would recommend this to a friend

    • geek squad helped with computer problems!

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      your techs are excellent! they are patient in answering my questions....and show me short cuts etc to better enjoy my computer.....

      I would recommend this to a friend

    • Geek Squad quickly fix the issue with the lap top.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent arrived on time and quickly resolved the computer issue. He also provided some excellent advise.

      I would recommend this to a friend

    • Geek Squad installed my Ring second camera

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent was absolutely fabulous! Called ahead, was on time, professional and competed the work in a timely manor.

      I would recommend this to a friend

    • Geek squad agent Zack made my day

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Zack not only quickly resolved my initial problem. But also corrected a number problems created by previous geek squad agents days earlier. Would encourage you to recognize Zack as a highly valued employee.

      I would recommend this to a friend

    • geeks to the rescue

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      we have had several different geeks out to help us, and everyone was just as nice as can be and helpful too!!!

      I would recommend this to a friend

    • The problem was solved in a flash.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Joseph was quick to solve my problem. If I have trouble in the future I would like to have Joseph come again. He was so knowlegeable.

      I would recommend this to a friend

    • Geek Squad fixed my router issues.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      My agent is a top-notch professional. He is always friendly & knows how to fix the issue. Thank you for everything.

      I would recommend this to a friend

    • Great Job

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent Grant came to house and did the needed repairs for me in a quick and professional way. He explained things to me so that I could understand what he was doing.

      I would recommend this to a friend

    • Geek Squad fixed my printer mystery issue.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The agent solved my printer mystery issue and updated the system. Great result. Very friendly and helpful.

      I would recommend this to a friend

    • Computer printer needed to be attached.

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      The second tech who was out to correct an error the first tech missed was extremely nice and helpful. He was an example of what a tech should be!! He was very much appreciated! I learned a couple of things he brought up.

      I would recommend this to a friend

    • Total Tech computer help!!!

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Travis did it again!!! Amazed me with his expertise on his computer knowledge. He got me out of a real problem! And he did it with ease! love best buy total tech!!!!

      I would recommend this to a friend

    • Excellent In home Geek Squad Tech support

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Victor downloaded carbonite backup, downloaded my virus protection and setup my email in one hour.

      I would recommend this to a friend

    • computer

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      Anytime I have my geek squad technician out, I am always pleased!! He takes very good care of my computer issues. He listens and explains what he is doing etc., which is very helpful to me.

      I would recommend this to a friend

    • SAMSUNG TV

      Posted .
      This reviewer received promo considerations or sweepstakes entry for writing a review.

      I WAS VERY HAPPY WITH MY SAMSUNG TV AND HEADPHONES. AGENT WAS VERY KNOWLEDGEABLE AND VERY PROFESSIONAL AND HANDLED MY SITUATION IN A TIMELY MANNER

      I would recommend this to a friend
    Page 292, Showing 5,821-5,840 of 7,357 reviews
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