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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 7,349 reviews

  • professional and courteous

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was professional and courteous. He rewired the computer so the light switch works and "tweaked" the software.

    I would recommend this to a friend

  • Problem Solved!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new power device was installed in my computer. The agent was knowledgeable and friendly. He solved the problem I was having.

    I would recommend this to a friend

  • TV Fix

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad determined what was wrong with my TV and quickly fixed the issue! They were very responsive and helpful!

    I would recommend this to a friend

  • Wi-Fi problem solved!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent listened to our problem and logically figured out a solution. Very efficient and competent. Our problem was with wi-fi.

    I would recommend this to a friend

  • Great Job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Grant came to house and did the needed repairs for me in a quick and professional way. He explained things to me so that I could understand what he was doing.

    I would recommend this to a friend

  • Geek squad fixed an software problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    figured out the problem and helped me fix it. there has been no reoccurrence

    I would recommend this to a friend

  • Geek Squad was great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my computer. Helped me with downloading pictures that were very important

    I would recommend this to a friend

  • Total Tech computer help!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis did it again!!! Amazed me with his expertise on his computer knowledge. He got me out of a real problem! And he did it with ease! love best buy total tech!!!!

    I would recommend this to a friend

  • A GOOD AGENT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAD A VERY GOOD AGENTWOEKING ON MY COMPUTER. HE DID A VERY GOOD JOB,

    I would recommend this to a friend

  • Geek Squad tech Matthew installed Hard drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech Matthew installed Hard drive and Setup my home Wi-Fi and Modem. Matthew also spend time showing me how to use my new home setup, he was very knowledgable and helpful.

    I would recommend this to a friend

  • its always a friendly staffer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thee geek squad agents are always informitive and will field questions about other concerns

    I would recommend this to a friend

  • Yay Jose !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose was so helpful and understanding of a senior citizens issues...mine being my eyes. I have mentioned him to several friends here at Linden Ponds. He is a wonderful member of the "Gekk Squad"

    I would recommend this to a friend

  • Install laptop info, prin geek squad to the rescue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of issue from the laptop printer and the cricut. We are pleased to have Jake make everything go well . Thank you Jake. Ted and Wanda Liston

    I would recommend this to a friend

  • Geek Squad was timely and anticipatory of my needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives were very courteous and had extra equipment in their van just in case such was requested. We were able to get a cover for the tv electric cord leading to the outlet as a result.

    I would recommend this to a friend

  • Naples Geek Squad team is the best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad at Naples is talented and professional. They take care of their customers well. I appreciate their help.

    I would recommend this to a friend

  • Computer swtup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made sure that my computer was reading the USB device and viewed other programs on the computer.

    I would recommend this to a friend

  • Geek Squad Agents significantly increase performan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents did an excellent job in cleaning my files and eliminating unnecessary files.

    I would recommend this to a friend

  • Wifi Network

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician listened to me while I explained the issue, the he did some troubleshooting and found the problem within 15 minutes. He helped me get everything reset and I haven't had a problem since. Thank you!

    I would recommend this to a friend

  • For a Geek? Great guy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent resolved several issues with my MAC laptop. Kind, non-judgmental, helpful.

    I would recommend this to a friend

  • Printing problems SOLVED!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony solved our problems with printing from computers and phones. Great service!

    I would recommend this to a friend
Page 294, Showing 5,861-5,880 of 7,349 reviews
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