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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 7,349 reviews

  • Needed monitor set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my monitor which I couldn't figure out how to do myself and did it in a short time. Thanks, Geek Squad.

    I would recommend this to a friend

  • Have to add title

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication skills. Highly satisfied. Have to add 5 more letters or I can't move on well here they are.

    I would recommend this to a friend

  • kkarls

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He got my computer to work again and how it became disconnected from my wifi i'll never know..Thank you

    I would recommend this to a friend

  • Desk top and printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a trouble shooting.in my desk top and printer a get the printer printing and scanner working.

    I would recommend this to a friend

  • Shorten review or give space if some one had a lot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time very capable. Your request for rveiew is tto long/ either good or bad and reason I have macular degeneration and it it hard to try to answer.

    I would recommend this to a friend

  • NA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At home service was 5 plus service. However, I tried the service over the phone first and that is why you see only 4 star approval. Over the phone service is frustrating due to the language barrier you have to deal with. You need to improve on that. Loved my in home tect!

    I would recommend this to a friend

  • Took care of my laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and helpful. Took care of all the challenges. Would not go any where else.

    I would recommend this to a friend

  • Geek Squad rocks!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I have this perfection. I was hacked and the team has been helping through this mess. All techs have been great.

    I would recommend this to a friend

  • review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent understood my problem, and explained, very clearly, how the problem would be resolved. the agent was excellent.

    I would recommend this to a friend

  • Geek Squad restored internet.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent restored internet connection after previous agent deleted it.

    I would recommend this to a friend

  • Really great knowledge of tech and issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This as a stellar service as usual. The Best Buy unlimited assistance plan is worth the investment. Lots of one on one time with the highly trained geek squad professional.

    I would recommend this to a friend

  • Happy to be Totaltech member

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being a total tech member. The total tech concierge service is wonderful and the Geek Squad people who have come to our house have been outstanding

    I would recommend this to a friend

  • Good Geek!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Staff was knowlegeable, helpful, and courteous. I recommend the Geek Squad!

    I would recommend this to a friend

  • Home visit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made my computer work.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend

  • Installed Family Tree Maker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek did 2 or 3 items for me I could not do. I might feel more like commenting if you spelled my name correctly.

    I would recommend this to a friend

  • Up graded my wifi.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home service was excellent. The tech installed a new wifi system and insured all devices were working properly.

    I would recommend this to a friend

  • Top notch service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Torres is professional, polite and very skilled. He is a pleasure

    I would recommend this to a friend

  • The Geek Squad was helpful and fast: Printer Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. Installed my Printer in no time. Timothy was very knowledgeable, answered all my questions and gave me some helpful tips about the Printer.

    I would recommend this to a friend

  • Fast and efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and efficient services provided. Easy to book appointment & get someone to come out and look at my device.

    I would recommend this to a friend

  • Lady L

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called Geek Squad third. The guy who came quickly finally had the answer to my software problems, I should have called Best Buy first.

    I would recommend this to a friend
Page 298, Showing 5,941-5,960 of 7,349 reviews
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