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Customer reviews

Rating 4.7 out of 5 stars with 7357 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 7,357 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my new PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is excellent. Have used them twice after purchase of a new PC. Really happy with the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printing problems SOLVED!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony solved our problems with printing from computers and phones. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my computer. Helped me with downloading pictures that were very important

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lady L

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called Geek Squad third. The guy who came quickly finally had the answer to my software problems, I should have called Best Buy first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed Email Problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent handled the issue quickly. He was very competent and really knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For a Geek? Great guy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent resolved several issues with my MAC laptop. Kind, non-judgmental, helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed an software problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    figured out the problem and helped me fix it. there has been no reoccurrence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I have this perfection. I was hacked and the team has been helping through this mess. All techs have been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applicance repairs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent assessed my refrigerator and dishwasher and ordered parts for both. Very professional and customer oriented. Set up appt for installation of parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptops

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual the crew was very helpful and rushed getting the info from one laptop to the other. Thanks guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer and printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and polite man came and fixed all the problems with my computer and printer. On time, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent understood my problem, and explained, very clearly, how the problem would be resolved. the agent was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shannon was very helpful in fixing connection issues between my new MacBook Air and my HP printer-both of which were bought at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assessed issues with my Doorbell Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were thorough in their assessment of the situation and gave me great recommendations on next steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They repaired my computer.☺

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job the service is great the texts were gracious my computer was fixed and that's all I was there for thank you g Squad for your wonderful service happy holidays.☺

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to add title

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication skills. Highly satisfied. Have to add 5 more letters or I can't move on well here they are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pr1nter installation!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent installed my new printer! And showed how to operate it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is absolutely wonderful. They are so helpful and caring about your issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A GOOD AGENT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAD A VERY GOOD AGENTWOEKING ON MY COMPUTER. HE DID A VERY GOOD JOB,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Desk top and printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a trouble shooting.in my desk top and printer a get the printer printing and scanner working.

    I would recommend this to a friend