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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 7,349 reviews

  • Great Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is operating much better. I was having a lot of trouble with my e-mail and perhaps a virus.

    I would recommend this to a friend

  • The Best in Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and helpful. Most of all, he was patient.

    I would recommend this to a friend

  • Geek Squad installed TV in a professional way

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent and the installers were great and friendly. Would recommend Best Buy to anyone I know and Geek Squad.

    I would recommend this to a friend

  • Applicance repairs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent assessed my refrigerator and dishwasher and ordered parts for both. Very professional and customer oriented. Set up appt for installation of parts.

    I would recommend this to a friend

  • Good Job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonattan did an excellent job. He was patient and kind dealing with an old lady who was not exactly computer literate.

    I would recommend this to a friend

  • Geek squad fixed the problem quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having a problem with pop-ups Geek squad employee was on time and fixed the problem quickly.

    I would recommend this to a friend

  • Geek Squad example job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very efficient in connecting what needed to be done in order for my computer to work properly. Very professional and pleasant.

    I would recommend this to a friend

  • Tech support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best...always friendly, mannerly and knowledgeable. I will always have a servic agreement with them.

    I would recommend this to a friend

  • Laptop/Printer issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was an internal issue with my printer but they were still able to fix me up so that I could still use it. Hopefully no future issues and no more useless phone help.

    I would recommend this to a friend

  • Cleaned up my computer and it runs quicker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job on computer. Very personable young man. Luke was his name

    I would recommend this to a friend

  • 1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowledge and professional service Wonderful that you provide this type of service Much thanks Ttttttttttttttttttt

    I would recommend this to a friend

  • Tech support repaired my mac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew worked quickly, quietly, was so,polite and as I am 77 he answered my questions ina way that I understood. He is what makes tech support so great. I tell all my friends to join.

    I would recommend this to a friend

  • TV picture breaking up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me with my TV picture & it was determined that Direct TV needed to replace my box!

    I would recommend this to a friend

  • Good Job, Geek Squad.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member took great care of my computer. Thank you.

    I would recommend this to a friend

  • Computer reset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative reset my computer and answered some other questions I had. He did it quickly. He was very professional and efficient

    I would recommend this to a friend

  • Geek Squad solved my computer issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been pleased with at home visits from the Geek Squad. This was no exception.

    I would recommend this to a friend

  • awaiting installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sale went without problems and in store advice with Vinnie Festa invaluable Await delivery and set-up

    I would recommend this to a friend

  • Salesman Anderson & Bryan Nastanski were great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the agents I dealt with.... in the store and in my home when the computer and printer were installed, were absolutely terrific... professional, knowledgeable, courteous and helpful.

    I would recommend this to a friend

  • Troubleshooting my PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and kept us informed about any issues and how to resolve them.

    I would recommend this to a friend

  • Geek Squad kept me in business.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin was fantastic! He salvaged the Lenova AIO that I love quickly and effectively.

    I would recommend this to a friend
Page 300, Showing 5,981-6,000 of 7,349 reviews
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