Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7357 reviews
(7,357 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad Tech was very good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very cordial and responsive to my needs. He was able to diagnose the problem in a quick and efficient manner.
I would recommend this to a friendRated 5 out of 5 stars
awaiting installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sale went without problems and in store advice with Vinnie Festa invaluable Await delivery and set-up
I would recommend this to a friendRated 5 out of 5 stars
Fixed computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and went the extra mile by going back to the office and talking to his fellow geniuses.
I would recommend this to a friendRated 5 out of 5 stars
Alex of Geek Squad set up new computer perfectly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alex was fantastic at setting up my new laptop and peripheral items and explaining everything to me. Professional, knowledgeable and competent. My dog liked him, too!
I would recommend this to a friendRated 5 out of 5 stars
Service in home excellent.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agent set up my devices in home. trouble connecting with router was settled quickly
I would recommend this to a friendRated 5 out of 5 stars
Excellence
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is always excellent! Otherwise, requiring a minimum number of characters is ridiculous!
I would recommend this to a friendRated 5 out of 5 stars
Set up my printer and removed malware.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cleared the malware from my laptop, set up my HP printer, and checked to make sure everything worked properly.
I would recommend this to a friendRated 5 out of 5 stars
Great service and support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total Tech saved the day. Laptop needed service for a third time and it was replaced. Couldn’t be more pleased.
I would recommend this to a friendRated 5 out of 5 stars
Geek Swad serviced my devices.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agent serviced my computer and other devices with great expertise. Chris is the best techician ever!!
I would recommend this to a friendRated 5 out of 5 stars
Daniel Griffis is great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I admire Daniel Griffis very much. He has helped me with computer problems before & did a great job this last time! Loretta Hucks
I would recommend this to a friendRated 5 out of 5 stars
Top notch service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Torres is professional, polite and very skilled. He is a pleasure
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad solved my computer issues.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been pleased with at home visits from the Geek Squad. This was no exception.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad restored internet.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent restored internet connection after previous agent deleted it.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad the perfect answer for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect! What I don’t know or want to was able to “fix.” Very respectful of home and Covid precaution. Immunocompromised and don’t want to say to everyone
I would recommend this to a friendRated 5 out of 5 stars
Great service.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service rep was punctual, professional and completely competent in dealing with our service call. I recommend him without reservation. Great service!
I would recommend this to a friendRated 5 out of 5 stars
SHANNON IS AN ALL STAR WORKER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.FIVE STARS SHANNON WAS PERFECT THANK YOU FOR BEING GOOD BEYOND MY EXPECATIONS SHANNON IS A HERO
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad setup my laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They setup my new laptop and transferred my data, etc. Hooked everything up to my docking station. The technician did a great job!
I would recommend this to a friendRated 5 out of 5 stars
Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent setup my printer capabilities and features.
I would recommend this to a friendRated 5 out of 5 stars
Always great In store service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in store service was excellent!!! They fixed the issue and put my computer back like it was, and then some.
I would recommend this to a friendRated 5 out of 5 stars
Steve of The Geek Squad was awesome!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Steve, of The Geek Squad, was professional, knowledgeable and very helpful in working through our computer issues. His demeanor was personable and patient!
I would recommend this to a friend