Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7358 reviews
(7,358 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
BEST GEEKS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The very BEST Geek Squad and do great work. Work fast and get the job done.
I would recommend this to a friendRated 5 out of 5 stars
Steve of The Geek Squad was awesome!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Steve, of The Geek Squad, was professional, knowledgeable and very helpful in working through our computer issues. His demeanor was personable and patient!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professionally and with excellent computer skills and a very friendly demeanor, set up my printer and even advised me that I needed a new battery for my laptop.
I would recommend this to a friendRated 4 out of 5 stars
Geek helped me understand the problem and the res.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent gave correct and specific instructions on why I wasn't getting my emails. So I proceeded to follow her instructions and my problem is solved
I would recommend this to a friendRated 5 out of 5 stars
Daniel Griffis is great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I admire Daniel Griffis very much. He has helped me with computer problems before & did a great job this last time! Loretta Hucks
I would recommend this to a friendRated 5 out of 5 stars
Fixed computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and went the extra mile by going back to the office and talking to his fellow geniuses.
I would recommend this to a friendRated 5 out of 5 stars
awaiting installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sale went without problems and in store advice with Vinnie Festa invaluable Await delivery and set-up
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad setup my laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They setup my new laptop and transferred my data, etc. Hooked everything up to my docking station. The technician did a great job!
I would recommend this to a friendRated 5 out of 5 stars
TV picture breaking up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent helped me with my TV picture & it was determined that Direct TV needed to replace my box!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed the problem quickly.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was having a problem with pop-ups Geek squad employee was on time and fixed the problem quickly.
I would recommend this to a friendRated 5 out of 5 stars
Set up my printer and removed malware.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cleared the malware from my laptop, set up my HP printer, and checked to make sure everything worked properly.
I would recommend this to a friendRated 5 out of 5 stars
Great service and support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total Tech saved the day. Laptop needed service for a third time and it was replaced. Couldn’t be more pleased.
I would recommend this to a friendRated 4 out of 5 stars
New 64 bit Mac that Micheal Tea fixed up for me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Micheal Tea did a really good job on my new 64 bit Mac. I then had to take the old 16 Mac in too the store for disposal, but the guy in the store said I should keep it. So that is want I'm doing. The new computer has also got "Student" version of Word and Excel plus others.
I would recommend this to a friendRated 5 out of 5 stars
Home visit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made my computer work.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I would recommend this to a friendRated 5 out of 5 stars
Geek Swad serviced my devices.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agent serviced my computer and other devices with great expertise. Chris is the best techician ever!!
I would recommend this to a friendRated 5 out of 5 stars
Excellence
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is always excellent! Otherwise, requiring a minimum number of characters is ridiculous!
I would recommend this to a friendRated 5 out of 5 stars
Always great In store service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in store service was excellent!!! They fixed the issue and put my computer back like it was, and then some.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad assisted with computer and internet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your team helps with very complicated technology issues for me. They are knowledgeable, helpful, and pleasant.
I would recommend this to a friendRated 5 out of 5 stars
Installed my new computer & printer perfectly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up my new computer and printer. My Geek squad rep (THE BEST)...I don't know what I would have done without him.
I would recommend this to a friendRated 5 out of 5 stars
Another successful Best Buy Geek Squad experience!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer was efficiently set up w/accessory item, all questions answered in "lay terms". Another successful Geek Squad experience. Thank you.
I would recommend this to a friend