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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 7,349 reviews

  • Technical support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technical support from the Geek Squad. I would recommend their support.

    I would recommend this to a friend

  • Hooked up my Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my printer ro my computer and installed word and a virus protector on my computer. I was very pleased with this service.

    I would recommend this to a friend

  • .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gloria is great! .

    I would recommend this to a friend

  • Checked my computer for viruses.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service checking my computer after stolen identity.

    I would recommend this to a friend

  • Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent checked everything and I needed a new mouse and will need to upgraded in a year or two.

    I would recommend this to a friend

  • Geek Squad fixed my computer problem.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My photos was not showing up on my computer and the agent fixed it so it is now.

    I would recommend this to a friend

  • Set up my printer and removed malware.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cleared the malware from my laptop, set up my HP printer, and checked to make sure everything worked properly.

    I would recommend this to a friend

  • Great service and support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech saved the day. Laptop needed service for a third time and it was replaced. Couldn’t be more pleased.

    I would recommend this to a friend

  • Real nice guys, thorough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped with my new laptop and issues related to headphones and speakers not working. They were respectful and dilligent, making sure all was fixed.

    I would recommend this to a friend

  • Geek Squad ROCKS !!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent assistance and Jeff was able to take care of the issue within a short time of being here. Thank you for wonderful customer service

    I would recommend this to a friend

  • What kind of title? My title is "retired."

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Malware problem. Geek came to my home, was very courteous and checked potential problems. Good results.

    I would recommend this to a friend

  • Buy new charger and wire to fit phone 15.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the right parts to match my new iPhone 15 with a support from an associate

    I would recommend this to a friend

  • Geek squad home Service was 5 star

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer set up and transfer of data from the older computer to the new one was excellent. Very clear in explaining the process.

    I would recommend this to a friend

  • Geek Squad Tech was very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very cordial and responsive to my needs. He was able to diagnose the problem in a quick and efficient manner.

    I would recommend this to a friend

  • I would recommend him anytime for any assistance .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel came to my house to repair my computer which had been completely gone haywire. Not sure how I managed that, however, he was absolutely fantastic in clearing it up.

    I would recommend this to a friend

  • The agents installed all my devices quickly .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all my devices. They were knowledgable, and efficient. Agents used preventive covid19 policies at all times. I would recommend them anytime.

    I would recommend this to a friend

  • Geek Squad efficiently solved my immediate issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin & his "assistant" GEEK were very thorough, helpful & pleasant. My questions were answered & a couple of aggravating problems were solved!... Thanks

    I would recommend this to a friend

  • Geek Squad assisted with computer and internet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your team helps with very complicated technology issues for me. They are knowledgeable, helpful, and pleasant.

    I would recommend this to a friend

  • Geek Squad is always prompt at coming.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blake always does a wonderful job of helping us with our computer problems.

    I would recommend this to a friend

  • Fixed hacked desktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ronald came to access my desktop and laptop hacked computer. He was able to fix desktop. Laptop needed to be brought to BestBuy.

    I would recommend this to a friend
Page 302, Showing 6,021-6,040 of 7,349 reviews
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