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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 7,349 reviews
  • Rated 5 out of 5 stars

    Geek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Geek squad member were very helpful to me and made it very pleasurable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave oven

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was here on time, removed old microwave oven and installed the new microwave oven. He kept the workplace clean and completed all of the work in less than estimated time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved my printer problems and much mor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service! Easy to schedule and very capable technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jockey

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You folks NEVER disappoint….. Thanks for doing what you do SO WELL!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did excellent work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin Geek arrived promptly when scheduled and quickly installed the Eero system with the printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan, as always solved the problems on my list and offered advice on how to get help with those he outside his control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service from the geek squad. Connected all my devices to my wifi network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved my computer problem.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent sent to my home repaired my existing computer by putting in a new hard drive which resulted in resolving the problem that I originally called the Geek Squad for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent Daniel was great and on time.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Daniel is very knowledgeable and was able to set our new HP all in one desk top, with wireless keyboard and mouse & our new wireless HP 110 laserjet printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to my home. problem fixed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people are amazing. I have told everyone I know what a great job they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap Top computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repaired my Laap Top and did an excellent job. I would truly recommend Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Junior was a frikkin godsend! Thank you!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junior the technician was awesome and fixed my issue! Thank you Junior and thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sortware problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and very pleasant. I have used the Geek Squad in the past and will continue to ask them for help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recovering from a phishing attack.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent gave me advice on getting rid of a phishing attack that keeps recurring. One of the options may very well be buying a new computer so I would have a new IPA. The move data over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians quickly solved my connectiveness problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    William is awesome but upset you are changing you total tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a double-barrel of helpfulness

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed my computer and helped me fix a problem with my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed new laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional with his explanations as I am totally tech stupid and at my age intend to stay that way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Checked and learned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was not working after a very brief power outage. Geek Squad showed me how I can turn it back on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my Computer Station

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent Justin was knowledgeable, organized, quick, and effective and made sure all was needed before he closed out his ticket.

    I would recommend this to a friend
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