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Customer reviews

Rating 4.7 out of 5 stars with 7357 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 7,357 reviews
  • Rated 5 out of 5 stars

    Service at Home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents cleaned up my PC & set up a new Printer,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY WITH GEEK SQUAD AND THE YOUNG LADT THAT TAKI

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PATRICK DID A SUPER JOB SATING UP MY PRINTER AND FAX MICH HE STAY WITH IT UNTILL HE HAD IT UP AND RUNNING THANKS AGAIN PATRICK GEEK SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Checked and learned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was not working after a very brief power outage. Geek Squad showed me how I can turn it back on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy new charger and wire to fit phone 15.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the right parts to match my new iPhone 15 with a support from an associate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teamwork saved the computer!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My six yr old HP was running slow and would not allow me to open downloaded docs. Between tele support and an onsite visit from Mark, we had a resolution!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Agent helped resolve my computer problems as always, and very professional & pleasant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed new laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional with his explanations as I am totally tech stupid and at my age intend to stay that way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repaired my computer and tv.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came on time and looked at my computer. He was able to repair it and also deleted some websites I didn't want. He's my new best friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my computer to suit my needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful answered all my questions and explained everything thoroughly for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made my computer a joy to use, again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent worked hard at helping me upgrade my computer. At first, my computer was slow in upgrading, but by the time he had completed the job, everything was much better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did excellent work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin Geek arrived promptly when scheduled and quickly installed the Eero system with the printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a one year old product with minor issues. The Total Tech member, Scott was exceptional, resolving my issues, so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on time all went well very fast service friendly rep. knows his bussiness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Squad is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very thorough and did a great job. Very friendly and is an excellent example of what a good company representative should be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was a great help in solving my issue. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in home service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech (Tiffany) who in service my computer was profession and knowledgeable I always ask for Tiffany.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt is a a great rep for your company. Actually, any of your Reps that have been to my home are very professional, and very good at their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She installed new TV and assisted in streaming ser

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and helpful. She was very patient in assisting us in learning to stream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job and helped me.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is working well. I am very glad for the help from the computer experts you have at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan came when he said he would. Knows what he is doing and explained how to use new Windows 11 computer

    I would recommend this to a friend